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Title
ApexSQL Licensing Permissions Requirements -
Description
When trying to open ApexSQL 2022 version products, an "Internet connection is required to continue" message comes up.
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Cause
ApexSQL 2022 version tool does an internet connection verification process by pinging id.quest.com
And needs to reach https://licensing.ism.quest.com to validate the license.
If there are firewall rules that prevent the system to reach these sites, the tool will not work. -
Resolution
Enable ping to both https://licensing.ism.quest.com and id.quest.com and traffic to port 443 and 80 as well.
Note: The use of ping will be replaced by opening a TCP connection in a future version of the tools.