DBSS - Long Running Session Alarm Not Firing (4368654)

The DBSS Long Running Session alarm does not trigger as expected.

Cause 1:
The DBSS Long Running Session alarm is not enabled in the Alarm Template, or the monitored agent is not linked to a template with the alarm activated.

Cause 2:
The configured threshold for the Long Running Session alarm is set too high, preventing timely alarm firing.

Cause 3:
The registry setting DBSS-LongRunningSession_isEnabled is set to false, disabling the alarm.

Resolution 1:
Verify that the DBSS Long Running Session alarm is enabled in the Alarm Template. Ensure the monitored agent is associated with a template that has this alarm activated.

Resolution 2:
Review and adjust the alarm thresholds if necessary. The default warning threshold is 300 seconds, and the default critical threshold is 600 seconds.

Resolution 3:
Check the DBSS-LongRunningSession_isEnabled registry setting on the agent host. If set to false, change it to true to enable the alarm.