Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Cannot browse to license file after installing Security Explorer - option is grayed out
Description
After installing Security Explorer, the program requires a license file. However, The option to browse to the license file is grayed out and unavailable.
Cause
N/A
Resolution
Browse all the way to the bottom of the window showing the license terms.
When users gets to the bottom of the scrolled text, the option to browse to and accept the license file becomes available.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Security Explorer
Topic(s):
Installation
Article History:
Created on: 12/10/2015 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
