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Title
What's new 12.1 - Service Desk Searchable Queue list -
Description
On KACE SMA version 12.1, we now have a Searchable Queue list, to make easier the queue selection when there's an extensive amount of queues. -
Resolution
Now queues can be searched for easier selection while listing tickets, moving tickets to another queue, or creating a new ticket.
Listing Tickets
Moving Tickets
Creating Tickets
