Return
-
Title
ERROR SyncRunner - Source connector error: An error occured while import from O=XXXX -
Description
When trying to run a DC connector, the CMN sync log shows an error as follows:ERROR SyncRunner [18] - Source connector error: An error occured while import from O=XXXX -
Cause
This error indicates that the CMN fails to access the Domino OU.
-
Resolution
RESOLUTION:
1. Verify that you can access the LDAP using Softerra LDAP Browser2. Verify that you selected the correct OUs in source/target in the CMN/DC connector.3. Verify that the migration account has enough Domino permissions.4. Enable LDAP Debugging on the Domino Console to trace the LDAP conversationssee article:https://support.quest.com/coexistence-manager-for-notes/kb/1880455. Check the setting for the LDAP timeout from Domino Admin (server configuration).if needed, increase it or reset it to "0" (unlimited).