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Unable to launch the console due to error: Active Administrator is not licensed
Description
Unable to launch the console due to error: Active Administrator is not licensed. The license appears as "installed" in the AA configuration wizard. The Active Administrator Server Manager console will launch, but the license information does not display when "Update License" is selected.
Cause
Antivirus software is blocking the console from launching.
Resolution
Remove any antivirus restrictions for Active Administrator.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Active Administrator
8.6.3, 8.6.2
Topic(s):
Troubleshooting, Configuration
Article History:
Created on: 11/17/2016 Last Update on: 2/6/2024
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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