NM: 80040111 [Warning] Warning connecting to default folder: Default path to inbox is incorrect f (4312311)

Issue

@ 17:16:13 Calling autodiscover application:  "C:\Program Files (x86)\Binary Tree\CMT for Exchange\Worker\OutlookAgent32.exe" -address Jack.Smith@corp5.cmtsandbox.com -user "administrator@corp5.cmtsandbox.com" -password "*********" -type mailbox -profile "CMT Temp Migration Profile" -l "C:\Users\administrator.CORP5.000\AppData\Local\Binary Tree\Notes Migrator\BTautodiscover.log"

@ 17:16:16 Begin AutoDiscover and Profile Creation Log

@ 17:16:16 5:16 PM: [Info] Logging in with: Jack.Smith@corp5.cmtsandbox.com

@ 17:16:16 5:16 PM: [Warning] Warning connecting to default folder: Default path to inbox is incorrect for user 'Jack.Smith@corp5.cmtsandbox.com' and appears to be the migration admin 'administrator@corp5.cmtsandbox.com'.

@ 17:16:16 5:16 PM: [Error] This often indicates the migration admin identity does not have permission to access the users mailbox.

@ 17:16:16 5:16 PM: [Error] Please verify that 'administrator@corp5.cmtsandbox.com' has full access permission to mailbox 'Jack.Smith@corp5.cmtsandbox.com'

@ 17:16:16 5:16 PM: [Error] Unable to logon to Hosted Exchange Mailbox:

Jack.Smith@corp5.cmtsandbox.com

@ 17:16:16 End of AutoDiscover and Profile Creation Log

@ 17:16:16 Entering CMTInitMAPI()

@ 17:16:16 MAPI Logon using profile: CMT Temp Migration Profile

! 17:16:16 Error: Log on Failed 80040111

@ 17:16:16 Exiting MAPI Object Initalize

@ 17:16:16 Exiting ExchangeInitializeUser()

! 17:16:16 Error: Failed to initialize : Jack Smith

@ 17:16:16 Entering UnInitialize MAPI Object

@ 17:16:16 Deleting AutoDiscover Response file : C:\Users\administrator.CORP5.000\AppData\Local\Binary Tree\Notes Migrator\Jack.Smith@corp5.cmtsandbox.com-AutoDiscover-Archive.xml

@ 17:16:16 Deleting AutoDiscover Response file : C:\Users\administrator.CORP5.000\AppData\Local\Binary Tree\Notes Migrator\Jack.Smith@corp5.cmtsandbox.com-AutoDiscover-Mailbox.xml

@ 17:16:17 Exiting BTNotesMigrateUsersMailFile()

@ 17:16:17 Exiting NotesUserMigrate()

  17:16:17 Done migrating Jack Smith

  17:16:17 Jack Smith Migration Initialization Failed

Solution

You will receive this error with an unsupported version of Outlook. Check the Requirements documentation, confirm all migration workstations have the correct version of Outlook installed.