Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Cannot bypass the grant privileges popup when creating a new Oracle database agent
Description
After adding the username and password to grant privileges when creating a new Oracle database agent, the popup does not display an error however the "grant privileges username/password" pop up window reappears and cannot be bypassed.
Cause
The ValidatePrivileges script fails with an ORA-06550 Error code. The DBO user - user account could execute DBMS_SQL package (built-in PL/SQL package). This user could not see this package and hence the error "PLS-00201: identifier 'DBMS_SQL' must be declared" and this results in ORA-06550 error.
DBMS_SQL is a PUBLIC SYNONYM for the DBMS_SQL package which resides on the "SYS" schema. Either the public synonym has been removed or the EXECUTE permission of DBMS_SQL from the "PUBLIC" schema and therefore the foglight user cannot access it.
Resolution
Execute was granted on the DBMS_SQL package to the database agent user and the grant permissions script could then be run.
Foglight for Databases
6.1.0, 6.0.0, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2
Topic(s):
Troubleshooting
Article History:
Created on: 7/22/2016 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.