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Title
Dashboard missing one node information when discovering an Oracle RAC -
Description
When discovering a RAC database and after successfully finishing connection validation information of a node is missing and a node information is duplicated twice.
Agent status will show all nodes and RAC information appropriately.
ECHO <DB_Oracle/5.5.8.560/DB_Oracle_RAC/DBO-MyAgent> ERROR [DB-agent-LowPriorityPool-7554] com.quest.qsi.fason.oracle.collection.processor.DBOUsabilityResponseProcessor - Failed to get Instance name on instance : [DBO-RAC-NODE-MyRACAgent] . Failed to find host name [<hostname>] in gv$instance table which include [<hostname1,hostname2>].
ECHO <DB_Oracle/5.5.8.560/DB_Oracle_RAC/DBO-MyAgent> ERROR [DB-agent-LowPriorityPool-7611] com.quest.qsi.fason.oracle.collection.processor.DBOUsabilityResponseProcessor - Failed to get Instance name on instance : [DBO-RAC-NODE-MyRACAgent] . Failed to find host name [<hostname>] in gv$instance table which include [<hostname1,hostname2>].
com.quest.qsi.fason.core.errorhandling.AgentConnectionException: Failed to find host name [<hostname>] in gv$instance table which include [<hostname1,hostname2>]. -
Cause
Node for which dashboard information is missing might be down.
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Resolution
Run "select * from gv$instance;" logging in a sysdba or system and make sure all nodes are showing up and availbale.