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Title
Sybase agent log messages "following items will not be collected: [Top Hash dashboard] [Top Hash dashboard]" after cartridge upgrade -
Description
After upgrade of Sybase cartridge from 5.5.8.28 to 5.5.8.39 the following collection alarm(s) are triggered:
Sybase ASE <sybase_instance_name>: is_coll_ready_run Collection [TopSQL_callback] is ready to run but the following items will not be collected: [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard ] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [ Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard] [Top Hash dashboard]
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Cause
This collection did not exist in the previous cartridge release and the configuration parameter must be set for the collection to succeed. -
Resolution
The following Sybase parameter must be set on each affected instance:
- Execute in iSQL: sp_configure 'enable literal autoparam',1
- Deactivate then Activate each agent the change is made for.
- Clear any existing alarms related to the issue and confirm the alarm does not return.