Return
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Title
After upgrading I cannot modify my Subscriptions. -
Description
After upgrading MessageStats when I modify my subscriptions changing who the subscription gets sent to, the settings appear to save but are still being sent to the old users.
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Cause
The associated scheduled task is not getting updated.
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Resolution
Workaround:
Backup your subscriptions, Delete the subscriptions from MessageStats Reports, then restore your backed up subscriptions.You will then be able to modify the subscription properties.To back up and Delete Subscriptions:1. Open MessageStats Reports.2. Select File | Subscriptions...3. Select the desired Subscriptions to back up. (CTRL + Click will allow you to select multiple subscriptions)4. Select Subscriptions | Export selected Subscriptions.5. Save the file to a location where it would be backed up to.6. Once all subscriptions are backed up, Select File | Subscriptions...7. Select the desired Subscriptions to Delete8. Click the Remove Button.To Restore your backed up Subscriptions1. Open MessageStats Reports.2. Select File | Subscriptions...3. Select Subscriptions | Import Subscriptions and select the files that were backed up in step 5 above.This will recreate all your subscriptions and allow you to properly modify the properties.