Hitachi Storage Agent unable to start TM Tuning Manager data collection due to SMB Connectivity failure.
Below error is logged in agent log:
ERROR [Collections[5]-0] com.dell.foglight.storage.collector.hdccservice.CollectorTask - Could not connect to command line
com.dell.foglight.storage.collector.RwshConnectionException: Cannot connect to 'xxx.xxx.xxx.xxx' using 'DOMAIN\USER' username
at com.dell.foglight.storage.collector.RCCCLI.connect(RCCCLI.java:393)
....
Caused by: jcifs.smb.SmbException: Failed to connect: 0.0.0.0<00>/xxx.xxx.xxx.xxx jcifs.util.transport.TransportException
java.net.SocketException: Connection reset
SMB connectivity issue
Please verify on monitored (target) Tuning Manager server:
- SMBv1 is enabled
- port 445 is not blocked or used by some other process
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