The following error occur when trying to generate any stat 5.6.0 report:
Unable to retrieve report parameters
Could not dereference object
Port 3873 was not open.
or
DNS issue
Port 3873 is a new port that need to be open for Stat 5.6.0 if you are using port-default profile.
or
DNS issue. Do the the following to validate:
1. In Stat Windows Client, Help | About Stat. Look at the Web Link. The name like http://hostname-stat-agent:8080/stat
2. Bring up DOS prompt and type ping hostname-stat-agent to get ping response with valid IP Address - example: 172.42.51.62
3. Go to c:\windows\system32\drivers\etc\hosts file using wordpad.exe
4. At the end of the hosts file, add this line below:
172.42.51.62 hostname-stat-agent
5. Save the hosts file
6. Logoff current Stat Windows Client.
7. Logon Stat Windows Client, try running the report wizard again to verify.
