Return
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Title
Hostname appears in Host Dashboard but no metrics are collected -
Description
After creating agents via the Add Monitored Host wizard, an entry is created in the Hosts dashboard but metrics do not populate. All categories remain as "N/A".
The agent logs do not show any errors collecting data and the "Observations" column under the Data Managment dashboard shows growth. Deleting the Host object from Data Managment removes the object from the Hosts dashboard, but it returns shortly after.
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Cause
A Host Aliasing Rule is merging the collected data with that of another Host -
Resolution
Remove or modify Host Aliasing rule that is affecting the newly created host.
- Navigate to Administration > Tooling > Manage Host Aliasing Rules
- Search DisplayName column for entry containing related host names.
- Remove relevant rule.
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Additional Information
More about Host Aliasing Rules in the Administration and Configuration Guide