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Documents folder missing "Location is not available"
Description
When clicking on the “Documents” link under “This PC” an error is received.
Cause
This error is received because the “Documents” folder is actually removed under the “C\Users\Username” folder.
Resolution
WORKAROUND:
In a sense this is the normal operation. What usually would happen in the folder is removed and the Quick Access link for "Documents" is then used in its place. However in some versions of Windows there is no "Documents" in the Quick Access location so there is no functioning link to use. Add this back and it should be accessible.
STATUS:
Issue resolved in version 10.1. The latest version of Desktop Authority can be downloaded from here.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Desktop Authority
Topic(s):
Troubleshooting
Article History:
Created on: 4/24/2017 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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