Return
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Title
Agent Deployment fails with an error related to Microsoft Core XML Services (MSXML) 6.0 -
Description
Agent deployment from ChangeAuditor Client to remote servers fails with the error "An unknown failure during deployment occurred. If this is the first attempt..".
Investigation of the installation logs found under C:\Windows\Temp\ on the Agent server reveals an error similar to the following:
"MSI (s) (38:70) [10:36:31:398]: Product: Quest ChangeAuditor Agent 6 (x64) -- Quest ChangeAuditor Agent 6 (x64) requires Microsoft Core XML Services (MSXML) 6.0 to be installed."
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Cause
x64 version of Microsoft XML Parser (MSXML) 6.0 is not installed on the Agent server. -
Resolution
Install the x64 version of the Microsoft XML Parser (MSXML) 6.0 on the Agent server.