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Title
Processing resources fails and RUM reports "Failed to start processing: Agent version is incorrec -
Description
A "Processing" task executed from within the Resource Management Console may not complete and appears to hang.
Log reports:
5/2/2012 1:55:38 PM 132 Requesting remote agent version.
5/2/2012 1:55:38 PM 132 Incompatible agent version (8.5.0.200).
5/2/2012 1:55:38 PM 132 Removing net use connection to COMPUTER.
5/2/2012 1:55:38 PM 132 Failed to start processing: Agent version is incorrect.
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Cause
An old version of the RUM agent is installed and is incompatible with the new Resource Updating Manager console.
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Resolution
1. Create a new "Cleanup" task for the computer in question. This removes the old agent from the computer entirely.
2. Create or run the "Discover" task again and discover the affected computer(s).
This will install a new version of the agent.
Now the computer can be "processed" and/or "moved".
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Additional Information
After cleaning up and prior to discovering it might be a good idea to download and install the latest RUM hotfix from SOL77417.