Return
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Title
RUM Processing Fails if Symantec Enpoint is installed -
Description
Failures may occur Resource Processing a workstation if Symantec Endpoint is installed -
Cause
This could be due to a restrictive option in the Symantec Console. Some customers have seen that if the Tamper Protection option is on it will restrict access especially to the registry. -
Resolution
***Disclaimer***
These steps are offered soley for the purposes of troubleshooting and we in no way sanction end Customers adjusting their Symantec Environment without consulting the Vendor for advise.
In the customer examples we have worked with, this setting was temporarily disabled to allow Resource Processing and Failures were no longer present.
See attached PDF for screenshots.
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Attachments