Date: 03/11
Product & Version: VMware 1.1, 1.2
OS Version: windows 2003
Application version: ESX 3.5
Symptoms:
COS-less(VCB) Restore fails with error of UNKNOWN_METHOD_FAULT(sysimage.fault.ClonePreparationFault) in the subtext of the binary log.
Cause:
This problem happens when p2vTool.exe uses certain API calls to identify device types on the system. Due to an issue in the Windows 2003 operating system with Service Pack 1 and 2, the API calls return invalid data which prevents p2vTool.exe from determining the location of the correct system volume.
To correct this problem, apply Microsoft hotfix 931305, available at http://support.microsoft.com/kb/931305 .
Prepared by: Richard Downes
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