Solution Details Date - 04/2011
Affected Product & Version - SharePoint APM
Affected Module & Version - N/A
OS Version - N/A
Application Information - N/A
- The NetVault SharePoint APM user's guide has a step by step procedure on doing a Disaster Recovery when there is a total failure or a migration of the SQL server that is part of a SharePoint farm.
- Instead of following all steps described on the Sharepoint APM user's guide to complete the DR, the customer decides to migrate all databases from the failed or old SQL server to a different SQL Server and creates a SQL Server Alias from the old server to the new SQL Server.
- The Microsoft SharePoint Application recognizes the SQL Server Alias and continues to work fine.
-The NetVault SharePoint APM fails to complete the backups that were completing fine before the events above.
- As seen on the following sample of the NetVault Binary Logs, the Sharepoint APM is following the SQL Server Alias but it is failing to login to the new SQL server, that now holds the databases that were migrated from the old server.
Information 2011/04/12 09:15:57 146 Data Plugin SHARK1 Cannot open database "SharePoint_AdminContent_f521fde8-6bb2-4fba-a62c-67844080807a" requested by the login. The login failed....
Warning 2011/04/12 09:15:59 146 Data Plugin SHARK1 STSADM failed
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