Could not get list of Storage Groups on Exchange server (4044540)

Symptoms: Could not get list of Storage Groups on server.


This is a known Microsoft Exchange SP1, SP3 issue 

After installing the SP1 or SP3 for Exchange 2010 backup jobs which used to run fine, now show the following errors in the Binary log:


Error 2010/09/24 07:04:11 39 Data Plugin LONDON Could not get list of Storage Groups on server LONDON application Microsoft Information Store

Error Subtext: An error occurred:
The requested ESE RPC service is not started


Error 2010/09/24 07:04:11 39 Data Plugin LONDON Error ending backup: The parameter is not valid.

Error subtext: An error occurred: The parameter is not valid.


The Windows Event logs report the same issue:


Event ID: 4103
Source: NetVault7
Client:LONDON
Class:Data Plugin
Job: 39
Warnlevel: Error
Could not get list of Storage Groups on server LONDON, application Microsoft Information Store.


The Exchange Trace log shows the following errors:


1 EXCHUTIL:1488 1074 0 141730 Execute the command powershell.exe -PSConsoleFile C:\Program Files\Microsoft\Exchange Server\V14\bin\exshell.psc1 -command
{Get-ExchangeServer -identity &;LONDON; | fl edition,admindisplayversion} gt 910950109500000000011488 2 gt 910950109500000000021488

0 EXCHUTIL:1488 1077 0 141731 Failed to launch powershell script with exit status -65536
1 EXCHUTIL:1488 699 0 141731 Method ExecutePowerShellScript: ends, success = FALSE

1 EXCHUTIL:1488 954 1 141731 Failed to determine the Exchange server version. Powershell erroe: [(null)]


Further more the Exchange plugin is no longer able to read the version of Exchange installed.