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Title
Unable to eject tape, getting "Check host backup software system locked" -
Description
Date: 07/06
Affected NV Version: All
OS Version: All
Plugin version:N/A
Application version: N/A
Description:
Unable to eject tape, getting "Check host backup software system locked"
Symptoms:
Tape does not eject, and error message is displayed on library panel. -
Resolution
In netvault's Device Managment right click on the library arm and select Open Door. In Windows environments ensure that the Removable Storage service is not running and set to disabled. -
Additional Information
BakBone SFDC Solution Number: 00001329