Lotus Notes Netvault APM Authentication on Windows (4043570)

Title: Lotus Notes Netvault APM Authentication
Date: 14/09/06
NV Version: 7.4.x
OS Version: Windows
Application version: Domino Server 6.5
Plugin version: APM 3.3.1

Description: How to configure the Netvault APM for Lotus Notes.

Symptoms: When trying to open the Lotus Notes plugin to browse - a Windows popup error message is given:

Failed to Logon. [1326]: Logon failure: unknown user name or bad password.

In the Netvault Logs the following lines will be seen:

Job Message 2006/09/14 17:01:28 0 Data Plugin nv_kerri Plugin: 'Lotus Notes', Version: '3.310'
Job Message 2006/09/14 17:01:28 0 Data Plugin nv_kerri Start Lotus Notes Agent using init file 'C:\Lotus\Domino\notes.ini'.
Information 2006/09/14 17:01:28 0 Data Plugin nv_kerri Starting Program 'C:/Program Files/BakBone Software/NetVault/bin/nvnoteagent.exe'
Job Message 2006/09/14 17:06:45 0 Data Plugin nv_kerri Program Finished with exit code 0

When configuring The Lotus Notes APM on Netvault on Windows - the username and password required are NOT Lotus Notes/Domino, but the Windows login and password that Domino has been installed as.

This is not clear in the current documentation and a development request has been raised to clarify this.