Return
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Title
IDRAC Virtual Console Not Accessible Due to Express license -
Description
IDRAC Virtual Console Preview displays This feature requires an iDRAC Enterprise license. For more details on how to obtain a license, visit license page.
We were sent Express version of the IDRAC instead of the Enterprise version
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Cause
IDRAC requires enterprise license to unlock the virtual console access -
Resolution
Contact Quest and open a SR at support.quest.com or 800-306-9329 and provide the Service Tag to the unit in question.