NOTE: If you run a repair installation or upgrade the application, this setting will likely revert and you will need to perform the modification again.
Please follow the steps below to increase the number of log files that will be available before AppAssure starts to recycle the logs files:
1. Stop the Core service.
2. In C:\Program Files\AppRecovery\Core\CoreService, you'll find a Logging.dll.nlog.config file. Make a backup copy of that file as a safeguard.
3. Open the file in notepad
4. Change the following line:
maxArchiveFiles="3" to a larger number found under the <target name="logfile" xsi:type="File" section. (The number of files can very depending on how quickly your logs are recycled.)
5. Save the file
6. Start the Core service.
7. Perform the tasks that cause your issue and once the issue occur provide support with new logs files, the following KB will help with providing support the needed logs. https://support.quest.com/appassure/kb/117808