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Cannot run the Prerequisite Checker because there is no default mail client
Description
When the Prerequisite Checker runs, it fails with the following error:
Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
Even though Outlook is installed and set as the default mail client.
Cause
Outlook is 64-bit
Resolution
1- Uninstall the crurent 64-bit Outlook
2- Reboot the console
3- Install 32-bit Outlook
4- Configure Outlook for the Exchange service account
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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Configuration
Article History:
Created on: 2/27/2015 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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