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Title
How to install Non Dell drivers into the KACE SDA Driver Feed (Version 8.2 or older) -
Description
The Driver Feed contains driver packages for most DELL computers, though some older Dell machines are not supported with the Driver Feed. Likewise, Non Dell machines are not included in the Driver Feed. -
Resolution
In the event the Driver Feed does not contain a driver pack for your machine
- Check this by clicking on Library | View available Driver Feed Packages
- Then search for the model of the machine.
Non Dell machines are not contained within the Driver Feed
Driver Feed Builder can be used to capture the drivers on a working machine and upload them to the drivers_postinstall share on the KACE SDA
In this case, “working machine” means one that has all the drivers needed and can boot from disk drive.
Download Driver Feed Builder to the machine and unzip it.
Make sure there are NO shares from the KACE SDA mounted to the machine before starting Driver Feed Builder as this will generate an error.- Start Driver Feed Builder and fill in the KACE SDA IP address and the Samba share password.
- Click Next
- Click the “Harvest drivers with Double Driver” Radio button (this is the default).
Note: the OS version and Architecture will be discovered by the Driver Feed builder and so are not changeable.
- Click “Next” and the Drivers will be copied from the machine to the KACE SDA.
- Click “View your New Feed” This will show the drivers uploaded into the Model folder for your machine.
See Samba Share Folder Structure and Description for more information
The full path to the model folder should be drive X: ( \\KACE-IP\drivers_postinstall) \Manufacturer\OS Version and Architecture\Model
Verify the full path:
- Click on the X drive\feed_tools
- Copy the driver_feed_discovery_tool.vbs script from this share to the local drive on the machine.
- Run the driver_feed_discovery_tool.vbs on the local machine and compare the Path in the Pop-up with the path used by the Driver Feed Builder. If they do not match, open a ticket with Dell KACE Support and provide a screen shot of the path Driver Feed Builder used and the Pop-up the driver_feed_discovery_tool.vbs reported.
If the paths do match, the upload is complete and the new feed should be available on your KACE SDA.