Return
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Title
Error ERR_SSL_VERSION_OR_CIPHER_MISMATCH when try to open the Manager Console -
Description
Getting the error "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" when trying to open the KACE Desktop Authority (KDA) Manager Console with Edge and Chrome. With Internet Explorer works fine. -
Cause
Some updates are causing this issue. -
Resolution
Do the following to resolve the issue.
Important: The process will require a reboot for the KDA server.
1- Download the IIS Crypto GUI version from this site
2- Run the application.
3- Click the Best Practices button.
4- Check the Reboot box.
5- Click Apply.
6- Try to open the KDA Console after the reboot.
If the resolution above did not resolve the issue, please Contact Technical Support.