How to setup Wake on Lan (4255684)

How to setup Wake on Lan

How to setup Wake on LAN, also known as "Wake on LAN", "WakeOnLan", or "WoL".

Wake-on-LAN, also known as "Wake on LAN", "WakeOnLan", or "WoL", provides a means of allowing a Network Administrator to "wake" one or more PC’s remotely.

Note:  The beacon server is the computer that will send out the magic packet to wake the remote workstation(s).  The beacon server can either be a server or workstation and it must have the Desktop Authority client installed.  The beacon server will be the computer(s) listed in validation logic for the Wake on LAN element.

1.  On the workstation(s) to be woken verify that the motherboard and/or the NIC card have the built in functionality for Wake on LAN enabled.

2.  Add the workstation(s) that need to be woken to the Wake on LAN element settings.  Workstations can be added by either hostname, IP address, or MAC address.  

Note:  In order to get a pre-populated list of MAC addresses of workstations on the network, a 'data collection' element must  be configured and enabled to collect computer hardware information.  The MAC address will then be pulled from Desktop Authority's reporting database when adding workstations to the Wake on LAN element settings.

3.  Select the time for the workstation(s) to be woken on the timing tab.

4.  Specify the beacon server(s) in validation logic for the Wake on LAN element.

Note:  The beacon must be on the same IP subnet as the workstations to wake.  If your environment has multiple subnets a separate element will need to be created for each subnet.  The magic packet is sent to a broadcast address over UDP 4626.

5.  After the desired settings have been enabled save and then replicate the changes.  The workstation(s) will be woken according to what was set on the timing tab of the element.

 

Troubleshooting:

If the remote workstation(s) do not wake up there is a separate utility which is attached to this solution that can be used outside of Desktop Authority to try to wake the machines.  Run the utility and add the MAC address of the workstation to test then click 'wake up'.  

Note:  If the above test fails then further troubleshooting will need to take place before consulting Technical support.

If the above test passes then Desktop Authority can be used to test Wake on LAN by specifying "startup" in the timing of the element; save and replicate changes if necessary; then restart the "Desktop Authority CBM Service" on the beacon machine.  This will generate the magic packet to wake the remote machine.

Wake on Lan Utility

Note: To test Wake on Lan please request the Wake on Lan utility WOLTest.zip. Unzip the file and paste the executable on the desktop of your beacon server and add the MAC address of the workstation you are trying to wake up. If the workstation wakes up then verify that the element is setup properly. If the workstation does not wake up then further troubleshooting will need to take place before consulting Technical support up to and including contacting the network card manufacturer for the computer that won't wake up.