How to force a client check in outside the normal run interval (4287911)

The KACE SMA (Systems Management Appliance) Client routinely inventories at the set "Inventory Interval" schedule specified under SMA appliance Settings | SMA Agent | Agent Settings. For debugging and testing purposes, KACE provides the following methods of forcing an inventory outside the normal schedule.

For more information on this topic, please see the KACE-SMA Course 3 Appliance Fundamentals-Web-based Training.

Method 1:

1.       Log in to the SMA Administrator Interface.

2.       Click Inventory | Devices, click the check box next to each computer where an inventory update is needed.

3.       In the Choose Action menu, select Force Update of Select Item(s).

Method 2:

1.       Log in to the SMA Administrator Interface.

2.       Click Inventory | Devices, click into the computer to inventory.

3.       Click Force Update.

Method 3:

1.       Log in to the SMA Administrator Interface.

2.       Click Scripting | Run Now.

3.       In the Filter text box next to the Scripts drop-down list, type Force Check-in. The Force Check-in script displays in the drop-down list.

4.       In the Scripts drop-down list, select Force Check-in. Note: For Mac and Linux systems, select Force Check-in (Mac/Linux).

5.       To use a label of machines click Edit next to Limit Deployment To Selected Labels OR to specific machines, select the system name in the Limit Deployment To Listed Machines drop-down list.

6.       Once the  machines are selected, click Run Now.

Method 4:

To force an inventory on the client, here is a list of each operating system's respective command lines:

Versions 8.0 and above:

1. Windows 32 Bit: "C:\Program Files\Quest\Kace\runkbot.exe"  4 0
   Windows 64 Bit: "C:\Program Files (x86)\Quest\Kace\runkbot.exe"  4 0
2. Mac OS X: sudo /Library/Application\ Support/Quest/KACE/bin/runkbot 2 0
3. Linux: From elevated security rights: /opt/quest/kace/bin/runkbot 2 0 

Versions 7.2 and below:

1. Windows 32 Bit: "C:\Program Files\Dell\Kace\runkbot.exe"  4 0
   Windows 64 Bit: "C:\Program Files (x86)\Dell\Kace\runkbot.exe"  4 0
2. Mac OS X: sudo /Library/Application\ Support/Dell/KACE/bin/runkbot 2 0
3. Linux: From elevated security rights: /opt/dell/kace/bin/runkbot 2 0 

NOTE: Gaining elevated rights will vary on the distribution of Linux, but is typically either sudo or su.