How to Change Default Session Timeout (4241245)

The default session timeout of TIC is 365 days, but you can change the value to your preference  by following the steps below:

1. Stop TIC web server.
2. Go to the root folder where TIC Web Server is installed, by default the path is ‘C:\Program Files\Quest Software\Toad Intelligence Central Web Server’.
3. Find the config file of Web.config.
4. Open the file and find the node like ‘<forms loginUrl="~/Login/Index" timeout="525600" name="./AUTHTICKETWEB">’
5. Set the timeout to the value you like. Please note the value is by minutes, so you may set above value to “15” for 15 min. 
6. Start TIC web server.

Additional Note:

1. Session IDs will expired according to standards.

1.  Session will timeout due to inactivity enforced.