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StoragePoint 6.4 - Known Issues

Known Issues
Introduction Installer May Not Always Rollback on Cancel Installer May Fail if Critical Updates Are Missing Uninstalling other Metalogix Products Applying CU or Updates Large File Support Large File Content Type FIPS Compliance Incorrect Endpoint Size and BLOB Count on Dashboard Using the Previous Version of SharePoint for the Look and Feel SharePoint 2013 Eval Sites Loading Files Outside of the UI Bulk Recall and Unused BLOB Cleanup Selecting Scope for a Profile goes to Central Admin Scheduling the Process Existing Jobs Customized or Unghosted Files Move-SPSite Upgrade Support from Previous Versions of StoragePoint Deprecated Data Types Modern UI for SharePoint 2019/SharePoint SE BLOBS Not Being Removed by UBC Upgrade from 5.9.0.74 to 6.1 is failing with a timeout error When Metadata Change Rule Condition is Content Property=Folder, blobs are not archived Masterkey error after migration (SharePoint 2013/SharePoint 2016) Not all missing blobs are repopulated when the option “Restore Missing blobs” in BLOB Health Analyzer is checked Unused BLOB Cleanup job counts unused BLOBs as backup BLOBs Number of BLOBs to migrate and size of migrated BLOBs are always 0 in BLOB Migrate Analyze and Estimate After completing the StoragePoint upgrade process from 5.x, the old logos are maintained. Analyze and Estimate for BLOB recall/externalize is not accurate if large file(s) exist(s) "TypeLoadException: Could not load file or assembly 'Bluethread.SharePoint.StoragePoint.Utilities" ULS error Free space is marked as N/A for endpoints BLOB Migrate displays free space as 0B There is an error “This page has encountered a critical error. Contact your system administrator if this problem persists.” when cataloging librarian from the Web Application or Content Database
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Modern UI for SharePoint 2019/SharePoint SE

SharePoint 2019 and SharePoint Server Subscription Edition (SharePoint SE) have an updated look and feel for the user interface. StoragePoint links will work on this new user interface, but some additional configuration is necessary.

A Site Collection Feature will be deployed to SharePoint 2019 farms as of the 5.9.1 release, and for SharePoint SE as of the 6.2 release. This feature should be enabled on the site collection for full StoragePoint user interface functionality.

Before activating the Site Collection Feature, an App Catalog must be configured for the web application, as well as an App Management service application.

Please reference the following articles for provisioning these resources.

https://docs.microsoft.com/en-us/sharepoint/administration/configure-an-environment-for-apps-for-sharepoint#configure-the-subscription-settings-and-app-management-service-applications

https://docs.microsoft.com/en-us/sharepoint/administration/manage-the-app-catalog

There are some PowerShell script examples in the PowerShell and API Guide for provisioning these resources.

When these steps are done, open the Site Collection Features (Gear Icon>Site Info>View All Site Settings), scroll to StoragePoint Custom Actions and SPFx Extension and click Activate.
modernUI_activateSPFX2.bmp

BLOBS Not Being Removed by UBC

Sometimes it may seem that BLOBS that should be removed by UBC are not getting removed. This may happen when items are removed from SharePoint, both recycle bins, but it is still stored in the content database. After the Database is cleared, the UBC will remove those BLOBs.

Use this script to check that items are still in the content database, and therefore not in scope for the UBC job.

*SQL

SELECT AD.Id,DS.Content BlobRef, DS.Size,AD.TimeCreated,AD.Extension,DS.RbsId,AD.Level,AD.WebId,AD.ListId FROM DocStreams DS with(NOLOCK)

INNER JOIN DocsToStreams DTS with (NOLOCK) ON DTS.SiteId = DS.SiteId AND DTS.DocId = DS.DocId AND DTS.Partition = DS.Partition AND DTS.BSN = DS.BSN

INNER JOIN AllDocs AD with (NOLOCK) ON DTS.SiteId = AD.SiteId AND DTS.DocId = AD.Id AND DTS.Level = AD.Level

WHERE DTS.HistVersion = 0 AND DS.RbsId IS NOT NULL AND AD.Id IN ('GUID(s)')

 

In some cases, if the profile is set up to run synchronously, and the UBC job is run before the Recycle Bin Timer Job (web app SharePoint timer job), some blobs may be left behind, but these will be picked up on the next run of the UBC Timer Job. Optionally, the Recycle Bin Timer Job can be run manually before running the UBC Timer Job to alleviate this situation.

Upgrade from 5.9.0.74 to 6.1 is failing with a timeout error

When upgrading from 5.9.0.74 to 6.1, the upgrade fails with a timeout error. To upgrade from 5.9.0.74 to 6.1, first upgrade to 5.9.1, and then to 6.1.

When Metadata Change Rule Condition is Content Property=Folder, blobs are not archived

Blobs are not archived when the Metadata Change Rule Condition is Content Property = Folder when creating new folders in a Storage Profile.

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