Recovery Manager for Exchange 5.8.3 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Getting started

Quest® Recovery Manager for Exchange rapidly and efficiently finds and recovers business-critical Exchange and Lotus Domino data. Organizations can reduce the cost of e-Discovery in addition to providing granular, messagelevel data recovery services.

By using Recovery Manager for Exchange, you can selectively retrieve items from online Exchange Servers, Exchange Online (Office 365), offline Exchange Server and Lotus Domino databases, and Personal Folders (.pst) files. The retrieved items can then be directly restored to a production Exchange Server or to .pst, .eml, .msg, or .txt files.

Recovery Manager for Exchange provides a search system to perform context-based searches in live Exchange Server mailboxes and public folders, mailboxes and public folders hosted in Exchange Online (Office 365), offline Exchange Server and Lotus Domino databases, and Personal Folders (.pst) files using keywords and other search criteria. Rather than retrieving all data from a server, database, or file, you can retrieve only what is needed.

Recovery Manager for Exchange entirely eliminates the need for a recovery Exchange Server, making it easier for you to gain access to an offline Exchange Server database. You can restore an Exchange Server database from backup to any folder, and then access the database to search and selectively restore the data you need.

Recovery Manager for Exchange integrates with Quest® Archive Manager®, thereby allowing you to quickly and easily restore messages from Exchange Server databases, Lotus Domino databases, and Personal Folders (.pst) files into Archive Manager.

Required permissions

Required permissions

This section lists the minimum user account permissions required to perform specific Recovery Manager for Exchange tasks.

In this section:

Permissions required to install and use the product

Permissions required to install and use the product

Table 1: Permissions required to install and use the product

Task Minimum permissions
Install core components (including the Recovery Manager Console)

The account must be a member of the local Administrators group on the target computer. If during setup you specify an existing SQL Server instance for storing Recovery Manager for Exchange databases, the user account with which Recovery Manager for Exchange connects to the SQL Server instance must have the following permissions for that instance:

  • Read
  • Write
  • Create Table
Install the Web Interface
  • The account must be a member of the local Administrators group on the computer where you plan to install this feature.
  • If the target computer has Internet Information Services (IIS) 6.0 installed, the account you specify as application pool identity must be a member of the IIS_WPG group on that computer.
Connect to the Web Interface

The account you use to connect must have:

  • Access to the Recovery Manager for Exchange computer via an intranet.
  • Read permission for the virtual directory where the Web Interface is installed.
Use the Management Shell

In Windows 8.1, Windows 8, Windows Vista, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, or Windows Server 2008, you must run the Recovery Manager for Exchange Management Shell as administrator.

No special permissions are required to use the Recovery Manager for Exchange Management Shell on other supported operating systems.

Permissions required to restore data

Permissions required to restore data

Table 2: Permissions required to restore data

Task Minimum permissions

Register an online Exchange Server mailbox as a storage;

Restore data to/from an online Exchange Server mailbox

The account you use to access the mailbox must have the following permissions for the mailbox:

  • Send As
  • Receive As

NOTE: Even though the account you use is the Administrator account or is a member of the Domain Admins or Enterprise Admins groups, this account may be explicitly denied Send As and Receive As permissions for all mailboxes except its own.

Create a mailbox on an online Exchange Server and restore data there

The account you use to access Exchange Server must have the following permissions for the target mailbox database:

  • Full Access
  • Send As
  • Receive As

Register an online public folder hierarchy as a storage;

Restore data to/from an online public folder hierarchy

The account you use to access the public folder hierarchy must have the following permissions:

  • Send As and Receive As permissions for the target public folder store database.
  • Read and Write permissions for the public folder.

Register an Exchange Online (Office 365) mailbox as a storage;

Restore data to/from an Exchange Online (Office 365) mailbox

The account you use to access Office 365 must have:

  • An Exchange Online license assigned
  • Full access to the Exchange Online mailbox

NOTE: By default, Exchange Online administrators cannot open user mailboxes and view their contents.

Register an Exchange Online (Office 365) public folder hierarchy as a storage;

Restore data to/from an Exchange Online (Office 365) public folder hierarchy

The account you use to access Office 365 public folder hierarchy must have:

  • An Exchange Online license assigned
  • Full access to the public folder mailbox

NOTE: By default, Exchange Online administrators cannot open user or public folder mailboxes and view their contents.

Register an online Exchange Server mailbox as a storage;

Restore data to/from an online Exchange Server mailbox

The account you use to access the mailbox must have the following permissions for the mailbox:

  • Send As
  • Receive As

NOTE: Even though the account you use is the Administrator account or is a member of the Domain Admins or Enterprise Admins groups, this account may be explicitly denied Send As and Receive As permissions for all mailboxes except its own.

Create a mailbox on an online Exchange Server and restore data there

The account you use to access Exchange Server must have the following permissions for the target mailbox database:

  • Full Access
  • Send As
  • Receive As

Register an online public folder hierarchy as a storage;

Restore data to/from an online public folder hierarchy

The account you use to access the public folder hierarchy must have the following permissions:

  • Send As and Receive As permissions for the target public folder store database.
  • Read and Write permissions for the public folder.
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