Recovery Manager for AD Disaster Recovery Edition 10.2.1 - User Guide

Step 1: Install Recovery Manager Remote API Access Service

To access a RMAD instance, the Recovery Manager Portal requires the Recovery Manager Remote API Access service to be installed and running on the RMAD computer. This service enables the following RMAD features: integration with Recovery Manager Portal, full replication of RMAD console, consolidation of backup registration data and support for hybrid environment.

The Recovery Manager Remote API Access service is an optional feature and you must select this component when installing RMAD version 10.1. To check if this service is installed and running, you can use the Services tool (services.msc). If the service is not installed, complete the next steps to install it.

To install the Recovery Manager Remote API Access service

1. Open the list of installed programs (appwiz.cpl).

2. In the list of installed programs, locate and select Recovery Manager for Active Directory.

3. At the top of the list, click Change.

4. Step through the wizard until you are on the Change, repair, or remove installation page.

5. Click the Change button, and then select the Recovery Manager Remote API Access feature for installation.

6. Follow the steps to complete the wizard.

The Quest Recovery Manager Remote API Access service runs under the NT AUTHORITY\SYSTEM account by default.

However, you can specify another service account using the Services snap-in or command line.

To change the service account using the Services snap-in

1. Open the Run dialog, type services.msc and press Enter.

2. Find Quest Recovery Manager Remote API Access service in the list, and open its Properties.

3. Switch to the Log On tab.

4. Choose the This account option, Browse for a user account and specify the password.

5. Click OK to close the Properties dialog.

6. Restart the service.

To change the service account using the command line

1. Start cmd.exe.

2. Type the following command:

   sc config RecoveryMgrPortalAccess obj= "[account]" password= "[password]"

3. Restart the service:

   net stop RecoveryMgrPortalAccess & net start RecoveryMgrPortalAccess

Minimum permission requirements for the service operations

Run the service

Have the Log on as a service permission.

To grant the permission:

1. Run secpol.msc.

2. In the Local Security Policy console, select Local Polices | User Rights Assignment | Log on as service.

3. Right-click Log on as service and select Properties.

4. Make sure that the target account is in the list or belongs to the groups listed on the Local Security Setting tab.

Connect to the configuration database

Have the Read and Write permissions on RMAD database folder %PROGRAMDATA%\Quest\Recovery Manager for Active Directory.

Write the service log

Have the Read and Write permissions on the folder %PROGRAMDATA%\Quest\Recovery Manager for Active Directory\logs.

Invoke COM Surrogate (64-bit OS)

Have the Local Launch and Local Activation permissions on COM server "COM Surrogate" .

To grant permissions:

1. Run comexp.msc.

2. In the Component Services console, click Computers | My Computer | DCOM Config.

3. Right-click {D023E270-1AB8-4F68-873E-7BD3304DC645} and select Properties.

4. Go to the Security tab and select Customize under Launch and Activation Permissions and click the Edit button.

5. Assign Local Launch and Local Activation to the target user.

Register COM at run time

Have the Read and Write permissions for the registry keys "HKEY_CLASSES_ROOT", "HKEY_LOCAL_MACHINE\SOFTWARE\Classes" and "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes".

Access the backups folder

Have the Read permission on the folder backups.

Access the unpacked backups folder

Have the Modify permission on the folder unpacked backups.

Create Scheduled Tasks when using the Replication feature in the Full mode

Have the Read permission on folder %SystemRoot%\system32\Tasks.

Create Scheduled Tasks when using the Replication feature in the Full mode on Windows Server 2016 and 2019

Be a member of the local Administrators group.

Step 2: Configure Recovery Manager for Active Directory

In this step, you need to configure the RMAD instances for working with the Recovery Manager Portal.

To configure a Recovery Manager for Active Directory instance

1. In each Active Directory domain, choose one domain controller whose backups the Recovery Manager Portal will use for recovery operations.

2. In the appropriate instance of RMAD, create a separate Computer Collection for each domain controller you have chosen.

3. Add the domain controllers to their individual Computer Collections.

4. Configure backup settings for these Computer Collections:

   • Specify to unpack backups. For instructions, see Configuring Computer Collection-specific settings to unpack backups.

     This is required because the Recovery Manager Portal can only restore data from unpacked backups.

   • Configure a retention policy for the unpacked backups. For instructions, see Unpacked Backups tab in Properties for an existing Computer Collection.

     The number of retained unpacked backups determines the number of available backup states to which you can restore Active Directory objects in the Recovery Manager Portal.

Step 3: Add Recovery Manager for Active Directory instances

In the Recovery Manager Portal, add the RMAD instances you have configured in the previous step. By adding the instances, you make the unpacked backups they create available in the Recovery Manager Portal.

To add a Recovery Manager for Active Directory instance

1. Connect to the Recovery Manager Portal with your Web browser.

   Use the user account under which you installed the Recovery Manager Portal. By default, this account has all necessary permissions to modify the portal configuration.

2. In the Recovery Manager Portal, open the Configuration tab.

3. Expand Recovery Manager for Active Directory Instances.

4. Click the Add instance button.

5. Use the following options in the dialog box that opens:

   • Computer. Type the fully qualified domain name (FQDN) of the computer that hosts the RMAD instance.

   • Access the computer using. Type the user name and password of the account with which you want to access the specified computer. The account must be a local administrator on the target computer.

6. When finished, click OK.

Step 4: Configure recovery settings for Active Directory domains

To configure recovery settings

1. In the Recovery Manager Portal, open the Configuration tab.

2. Expand Active Directory Domains.

3. Click a domain, and then do the following in the dialog box that opens:

• Recovery Manager for Active Directory. Select the instance you have configured to back up a domain controller in the selected domain.

• Backups of selected DC. Select the domain controller you have added to the Computer Collection in Step 2: Configure Recovery Manager for Active Directory.

• Access the domain using. Specify the account under which you want the selected RMAD instance to recover data in the domain.

4. When finished, click OK.