On Demand License Management Current - Release Notes

IMPORTANT

As of September 1, 2021 Microsoft has changed User privacy settings to anonymize user names by default. As a result, Licenses reports will have missing or inaccurate usage data including license and user activity.

To correct this issue, use the following steps:

For details, see this Microsoft article: https://docs.microsoft.com/en-us/office365/troubleshoot/miscellaneous/reports-show-anonymous-user-name

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On Demand Licenses usage reports are inaccurate. When you check the License Activity reports in the Microsoft 365 admin center under Reports | Usage, GUIDs are displayed in the License Activity reports instead of the Username and Display name. Since On Demand Licenses links the usage data to the users using the Username field, the missing user names can cause inaccuracy in the On Demand Licenses usage reports.

Since On Demand needs that Username to report usage, you would modify your Microsoft report settings to include the User Principal Name (UPN). To show the User Principal Name (UPN) instead of a GUID in the Microsoft License Activity reports, clear the Display concealed user, group, and site names in all reports check box under the Settings | Org settings | Reports section.

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When you select Licenses | Groups in the left navigation bar, two new tabs provide license management functionality for your groups. The Update License Assignments page lets you assign an available license to a group or to change the services that are enabled in the license for the selected group.

The Remove Licenses page lets you remove a license from a group or from multiple groups. When you remove the license, all users in the group lose access to the services provided by the license.

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New functionality that allows you to assign licenses to users and to reclaim licenses from users.

You assign licenses to users and reclaim licenses from users through the Assign Licenses and Reclaim Licenses pages, available when you select Licenses | Users in the left navigation panel. To use these features, you must grant consent for License Administration on the Tenants | Edit Consents page for the tenant.

You can assign available licenses directly or through a group assignment. You can select several users at a time to assign available licenses.You can also reclaim (remove) a license from a user, whether the license was assigned directly or granted through a group.

In addition allowing you to assign and reclaim licenses through cloud groups, support is added for assigning and reclaiming licenses through on-premises groups in hybrid environments.

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If you have added custom attributes and are viewing licenses for a single tenant, you can group the license data by custom attribute on the Licenses page. You can add up to three custom attributes from Azure AD through the Configuration page. Custom attributes are used to add information about a user, such as an employee ID, cost center, division, or some other custom value for which there is not an existing attribute.

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On the Configuration page, you can now use the Organization Settings tab to set the currency symbol to be used for your On Demand organization in reports.

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Two new fields can now be inserted into the table on the Users page using the EDIT COLUMNS feature. You can insert Last used and Account age (days) fields.

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Under Licenses | Configuration in the left navigation panel, a new CUSTOM ATTRIBUTES tab lets you add custom attributes that can be used to filter user information and can also be added as a column to the Users table. Custom attributes include the standard custom attributes available in all tenants and any extended custom attributes that might be specific to a tenant.

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Under Licenses | Product Usage in the left navigation panel, on the Microsoft 365 Apps Enterprise page, you can click a license name in the table and view details about usage for the individual apps in the license. You can see whether the user accessed an app through a installed desktop or only through a mobile device or web client, and use the information to make decisions about appropriate licensing.

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For Products Usage, two new pages are added for the Microsoft Visio and Project products:

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The Needs Your Attention tile on the Summary page now groups the detected issues by type. When you click VIEW, you can drill down to an action page that provides a detailed description of each issue and provides recommendations to resolve the issue.

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New links on the Licenses page in the Expiring soon and Expired columns that display the Users page filtered to show only users with licenses that are expiring soon or users with licenses that have expired.

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New links in Product Usage for All Products in the Active users, Inactive users, and Never used product columns to display the Users page filtered to show only active users, inactive users, or users that have never used the specified product.

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The On Demand Licenses pages are reorganized to provide easier and more intuitive access to the different reports. You now access all of the Licenses pages under Licenses in the left navigation panel.

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New flexible filtering is available for all Licenses pages. When you select the FILTERS option ou can customize and build filters to show the specific data that you want. Using the AND and OR operators, you can further refine the displayed data.

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You can now filter users using the Job Title field. You can also add the Job Title attribute to the Users table using EDIT COLUMNS.

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In addition to equals and does not equal, you can use a new contains operator when filtering certain fields such as users, job title, country, license, and department,

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A new M365 Apps Enterprise tab shows user activity for any of the Microsoft 365 Apps for Enterprise in the past 90 days. You can see which users are not using the Microsoft 365 applications (which include Outlook, Word, Excel, PowerPoint, and Microsoft Teams) and the associated costs. You can see whether usage was on a desktop or using mobile or web access. You can also see the specific costs for individual “add on” licenses.

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A new Power BI tab lets you see activity data for users that have Power BI Pro, either as add-on licenses or as part of a Microsoft E5 plan. You can see both active and inactive users.

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On the Cost page, when you use the CUSTOMIZE RATES option, a new feature allows you to decide which licenses you want to include in or exclude from cost calculations in the reports. When you are editing the cost rates, you can click in the Include in report column beside a specific license and select Include or Exclude to determine if that license should included in report calculations.

For example, you might have licenses that are free or trial, or licenses that were included in as part of a Microsoft license bundle. You can use this feature to only include the licenses that you want to see in reports.

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Select the new Conflicts tab on the menu bar to see the users that have licenses that contain duplicated services, which can result in unnecessary costs. You can use the Conflicts page to determine if one of the conflicting licenses is unnecessary. If you have assigned

The Conflicts page shows a table that includes the user display name, tenant name, and the licenses that have overlapping services. If you click the user row containing the licenses, the details of the services in each license are displayed. The individual services in each license are shown in a right side panel with colored activity indicators beside each service that let you see if the service is active, inactive, never been used, and so on.

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