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NetVault 14.0 - Release Notes

Upgrading from NetVault Backup 12.3

Due to a change in the encryption and decryption algorithm in NetVault Backup, you may experience authentication-related issues after upgrading from NetVault Backup 12.3.0.15.

See the following table for known issues and their possible workarounds.

 
Table 9. Authentication error workarounds
Impacted Area
Resolution

If “Bulk Blank” for Tape Library or Virtual Tape Library (VTL) fails with an authentication error...

Reset the password using the same existing password. For more information, see “Changing NetVault password” in the NetVault 14.0 Administration Guide.

If “Expire All” for DR fails with an authentication error...

Reset the password using the same existing. For more information, see “Changing NetVault password” in the NetVault 14.0 Administration Guide.

If backups are not cataloged after an upgrade...

Reconfigure catalog search with the same existing password. For more information, see “Configuring catalog search” in the NetVault 14.0 Administration Guide.

If CLI utilities fails with an authentication error...

Reset the password of the NetVault user that you used for CLI using the same existing password. For more information, see “Modifying a user account” in the NetVault 14.0 Administration Guide.

If VMware backups or restores fail with an authentication error in the logs...

Reset the password for vCenter or ESX Server using the Edit Server dialog box. For more information, see “Reconfiguring a server” in the NetVault Plug-in for VMware 12.3 User’s Guide.

If you experience authentication issues in other areas of NetVault, reconfigure the password and perform the action again. If the issue continues, contact NetVault Support.

Product licensing

To obtain the license file for your NetVault Server environment, determine the NetVault Machine ID of your main NetVault Server. Also identify the machine IDs of any clients running application plug-ins, such as Oracle, MySQL, PostgreSQL, SQL Server, and Exchange.

You can use the License Management page to install the product license files.

•
Obtaining a machine ID
•
Obtaining a permanent license file
•
Installing a license file

Obtaining a machine ID

1
Start the NetVault WebUI.
2
In the Navigation pane, click License Management.
3
In the Client Details list, note the machine ID for the applicable Server or Client entry.

Obtaining a permanent license file

To obtain a permanent license file for NetVault:

Submit the request using the on-line product licensing form at: https://support.quest.com/

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