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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Configuring network manager host settings for notifications

Before you can use SNMP Trap method, you must configure the network manager host settings. You can configure these settings from the Change Settings page.

To configure Network Manager host settings for notifications:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Notification. In the Notification dialog box, under SNMP Traps, configure the following settings.
 
Table 145. Default settings for SNMP Trap notifications
Setting
Description

Trap Target Host

Type the network name or FQDN (Fully Qualified Domain Name) of the Network Manager host to which the SNMP traps are to be sent.

Port Number

The default listener port for SNMP traps is port number 162. If the host is configured to listen on a different port, specify the port number.

Community String

An SNMP community string is a password that is used to authenticate messages that are sent between the Network Manager Host and the agent. The community string is included in every packet that is transmitted between the SNMP manager and the SNMP agent.

This Community String is set to “public,” which is the default read-only community string for most network devices. We recommend that you modify this default string and set a new password for SNMP traps.

3
Click Apply to apply the new settings and close the dialog box.

Configuring the reporting utility

This section includes the following sections:

•
About reporting utility
•
Customizing CSV report templates
•
Customizing HTML report templates
•
Customizing plain text report templates
•
Configuring timeout setting for report generation
•
Configuring default mail format type for report
•
Configuring default settings for Statistics Manager
•
Creating a global purge policy for the Reports Database
•
Creating table-specific purge policy

About reporting utility

The NetVault reporting utility provides a selection of canned reports that can be generated and viewed in HTML, text, and Comma Separated Value (CSV) formats. For more information about reports, see Reporting in NetVault.

NetVault uses the Statistics Manager (nvstatsmngr) and Reports Database Manager (nvrepdbmngr) processes to gather and transmit data for the canned reports:

•
Statistics Manager: This process runs on the NetVault Server and Client machines. The Statistics Manager collects drive statistics, event history, media requests, server capacity, and transfer information.
•
Reports Database Manager: This process runs only on the NetVault Server. The Reports Database Manager polls the Statistics Manager at regular intervals to retrieve the collected data, and writes the data to the Reports Database. It provides the information in the reports database to the reporting utility and performs periodic purging of the reports database.

You can customize the report templates and change the default settings for the Statistics Manager and Reports Database Manager from the NetVault WebUI.

Customizing CSV report templates

NetVault uses built-in templates to format the output for CSV reports. You can customize these templates to define custom delimiters or add line breaks, tabs, or separators. The formatting styles are applied globally to all CSV report templates. Only users familiar with the use of control characters and escape sequences in CSV output should configure these settings. Improper configuration can cause NetVault to produce incorrect output.

To customize the output format for CSV reports:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting. In the Reporting dialog box, under CSV Output, configure the following settings:
•
Default CSV column header pre-text
•
Default CSV column header post-text
•
Default CSV header field pre-text
•
Default CSV header field post-text
•
Default text to output for a CSV report with no records
•
Default CSV format pre-text
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Default CSV format post-text
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Default CSV format field pre-text
•
Default CSV format field post-text
Use the pre-text fields to specify formatting styles (for example, line breaks, or separators) or text for headers, rows showing the total or average values, or body cells.
Use the post-text fields to specify formatting styles (for example, line breaks or separators) and custom delimiters.
Use the Default text to output for a CSV report with no records field to change the default text “Nothing to display” with any custom text.
3
Click Apply to apply the new settings and close the dialog box.
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