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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Viewing existing backup policies

You can view information about the existing policies from the Manage Policies page. The page displays the status, policy name, number of active jobs, state, total clients, scheduled jobs, job status, and total jobs.

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On the Manage Policies page, the Available Policies table is displayed.
Status: Displays the status of the policy using the following icons. Click the icon to display Job Status page showing the Job Activity table of all the jobs in the corresponding policy.

The corresponding policy has completed successfully. It indicates that all jobs have completed successfully.

The corresponding policy has completed with warnings. It indicates that one or more jobs have completed with warnings.

The corresponding policy has failed. It indicates that one or more jobs have failed.

Policy Name: Displays the name of the backup policy.
Number of active jobs: Displays the number of jobs that are currently active in the policy. To preview the job name and job ID of all the active jobs in the policy, move the pointer over the count.
State: Displays the policy state. The policy state can be Active, Dormant, Quiescing, or Quiesced.
Total Clients: Displays the total number of clients in the policy. To preview the client name, move the pointer over the count.
Scheduled Jobs: Displays the total number of scheduled jobs in the policy. To preview the job name and job ID of all the scheduled jobs in the policy, move the pointer over the count.
Job Status: Displays the last exit status and count of the policy jobs using the following icons. Click the corresponding icon to display Job Status page showing the Job Activity table of all the policy jobs that have ‘completed’, ‘completed with warnings’, or ‘failed’.

The corresponding policy jobs have completed successfully. The count below the icon shows the number of healthy policy jobs. To preview the job name and job ID of all the ‘completed’ jobs in the policy, move the pointer over the count.

The corresponding policy jobs have completed with warnings. The count below the icon shows the number of completed policy jobs with warning. To preview the job name and job ID of all the ‘completed jobs with warnings’ in the policy, move the pointer over the count.

The corresponding policy jobs have failed. The count below the icon shows the number of failed policy jobs. To preview the job name and job ID of all the ‘failed jobs’ in the policy, move the pointer over the count.

Total Jobs: Displays the total number of jobs in the policy. To preview the job name and job ID of all the jobs in the policy, move the pointer over the count.
To set the filter options (For more information on table filter options for Manage Policies page, see Table 11), view the page size setting, column sort order, applied filters in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table.
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You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string.

Viewing job status of policy jobs

You can view the job status of all the policy jobs from the Manage Policies page.

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In the Available Policies table, select the policy to view the status of policy jobs, and click View Status.
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Job Status page is displayed showing the Job Activity table of All Policy jobs.

Modifying a backup policy

You can modify the job definitions, client or client groups selections, or event settings for an existing backup policy.

This section includes the following topics:

Modifying jobs in a backup policy

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In the Available Policies table, select the policy that you want to modify, and click Manage Jobs. The Manage Job page is displayed.
The table on the Mange Job page shows the following information: Active, Job Name, Selection Set, Plugin and Next Run Time.
Add Job: On the Edit Policy page, click Add Job, and create the job definitions. For more information about the job components, see Policy job definition.
Click Save to the save the job definition.
Edit Job: In the Jobs table, select the job that you want to change, and click Edit Job.
On the Manage Job page, modify the required job components. For more information, see Policy job definition.
Click Save to the save the job definition.
Remove Jobs: In the Jobs table, select the job that you want to delete, and click Remove Jobs. In the confirmation dialog box, click OK.
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To save the policy definition without modifying client (s) and events, click Save Policy, else click Edit Clients or Edit Events.
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