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NetVault 13.0.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Configuring data transfer stall timeout period for NetVault SmartDisk

To configure data transfer stall timeout period for NetVault SmartDisk:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under Services, click Media Manager. In the Media Manager dialog box, under DAV RAS Device Configuration, configure the following settings:
•
Data transfer stall timeout: This setting determines the amount of time NetVault waits for a “stream end” response from a NetVault SmartDisk before reporting a stall. The default value is 1800 seconds. To change the default setting, type or select the new value. The stall timeout interval is specified in number of seconds.
3
Click Apply to apply the new settings and close the dialog box.

Configuring media request weightings

The Media Manager process uses media request weightings while assigning a media request for a backup or restore job.

 
* 
IMPORTANT: These settings should only be changed under the direction of Quest Technical Support.
To change relative priority for backup devices:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under Services, click Media Manager. In the Media Manager dialog box, under Media Request Weightings, configure the following settings.
 
Table 128. Media request weightings
Setting
Description

Local Device Weighting

The media request weighting for local devices is set to 32 by default. To change this setting, type or select the new value. You can assign any value between 2 and 32.

RAS Device Weighting

The media request weighting for RAS devices is set to 16 by default. To change this setting, type or select the new value. You can assign any value between 2 and 32.

Non NDMP Device Weighting

The media request weighting for non-NDMP devices is set to 8 by default. To change the default setting, type or select the new value. You can assign any value between 2 and 32.

Media Loaded Weighting

The media request weighting for media-loaded devices is set to 4 by default. To change the default setting, type or select the new value. You can assign any value between 2 and 32.

Device Empty Loaded Weighting

The media request weighting for empty loaded devices is set to 2 by default. To change the default setting, type or select the new value. You can assign any value between 2 and 32.

By default, the Media Manager gives preference to a local device. To use any other suitable device for a job, you can set a higher media request weight for that device. For example, to ensure that the Verification phase for a job uses the same NDMP device that was used for the backup, you can set a higher value for the Media Loaded Weighting option. If you use the default media request weights, the Media Manager gives preference to a local device even if the required piece of media is loaded into the NDMP device.
3
Click Apply to apply the new settings and close the dialog box.

Configuring default interval for backup retirement scans

In time-based retirement, the time component (HH:MM) does not represent the actual retirement time. This component only represents the time due for backup retirement. The actual time of retirement is determined by the interval at which Media Manager scans the Media Database to identify the backups that it needs to retire. The default interval between two scans is 60 minutes. Thus, if the retirement time is set to 10:20, the backup is actually retired at 11:00.

You can change the default interval for backup retirement scans in the mediamgr.cfg file.

To configure the default interval for backup retirement scans:
1
Open the mediamgr.cfg file in a text editor. You can find this file in the config directory under the NetVault installation directory.
2
Add the following lines:
[Defaults:Retirement Check Granularity in Mins]
Value = <Minutes>
By default, the mediamgr.cfg file does not include the [Defaults:Retirement Check Granularity in Mins] section. To change the default interval, you must add this section and specify the interval. If you do not add the section, the default interval (60 minutes) is used.
For example, to set the scan interval to 30 minutes, add the following lines:
[Defaults:Retirement Check Granularity in Mins]
Value = 30
 
* 
NOTE: If you set this value to 0 (zero), the savesets are retired according to the time specified in the Advanced Options set or the Change Expiry dialog box.
3
Save the file.

Configuring an alternate index read block size for Quest DR Series systems

If a backup stored on a Quest DR Series system was performed using a non-standard block size, the scan process is unable to read the index for that backup from the device. To import indexes for such backups, you can configure an alternate index read block size in the mediamgr.cfg file.

The alternate block size is used only when index scanning fails using the current block size. When the alternate block size is used, the following message is added to the NetVault logs: “Scanned index for job '<job name>' found using alternate block size <xx>, after a failed scan using original request block size <yy>.”

To configure an alternate index read block size for Quest DR Series systems:
1
Open the file mediamgr.cfg in a text editor. You can find this file in the config directory under the NetVault installation directory.
2
Add the following lines to this file:
[Defaults:Alternate Index Read Block Size]
Type = Range
Range = 500,2147483647
Value = <Original non-standard block size>
3
Save the file.
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