The Diagnose Virtual Machine method includes some predefined tests, which are used to identify issues in virtual machine setup that can cause failures when the plug-in performs the following activities:
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Start the Backup Job Wizard, and click next to the Selections list. |
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Click the virtual machine, and select Diagnose Virtual Machine from the context menu. |
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View the results in the Diagnostic Results dialog box: |
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Results: This tab shows the results of the diagnostic tests (passed or failed). |
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Recommendations: This tab includes suggestions to correct the issues detected during the tests. |
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Virtual Machine: This tab shows general information about the virtual machine. |
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When you enable tracing, the Plug‑in for VMware generates the following two files along with the other trace logs:
When you send the trace files to Quest Technical Support, ensure that these two files are included.
The Plug‑in for VMware uses the VMware VDDK API for the following operations:
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If the plug-in is installed on a NetVault Client, click Client Settings; in the clients table, select the client, and click Next.
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Windows: <System Drive>\Windows\Temp\vmware-SYSTEM |
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Linux: /tmp/vmware-root |
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