If you encounter errors with WMI or DCOM configuration for remote agents, see Configuring Windows Management Instrumentation (WMI) and Configuring Windows Remote Management (WinRM) .
Credentials that are used by host agents to monitor remote hosts can have a Use Count policy configured through the Management Server browser interface. In such cases, when the number of collections exceeds the Use Count number, the host agent fails and enters the DATA_COLLECTION_FAILED mode. A Use Count policy violation event is also generated on the Management Server and can be viewed in the Monitor Credential Alarms dashboard.
Delete the Use Count policy associated with the credential, through the Management Server browser interface (Dashboards > Credentials > Manage Credentials > Edit > Policies). For more information about credential management, see the Foglight Administration and Configuration Guide.
The Maximum Number of Polls (per minute) property sets the maximum number of polls that Foglight accepts from Agent Manager instances per minute.
In environments with a large number of Agent Manager instances, running Foglight® with the default value of 500 for Maximum Number of Polls (per minute) can increase Agent Manager communication latency to unacceptable levels.
If you are running a large number of Agent Manager instances in your environment, Quest recommends that you change the value of this property so that it is higher than 500 (the default value). Doing so increases the number of polls allowed per minute and decreases the maximum polling interval.
To adjust the Maximum Number of Polls (per minute) setting, in the Foglight browser interface, navigate to Administration > Agents > Agent Properties > FglAM > FglAMAdapter.
This contains platform-specific configuration information for configuring Foglight® Agent Manager on Windows® when using Windows Management Instrumentation (WMI) or Windows Remote Management (WinRM) for remote monitoring access.
This also describes platform-specific instructions for configuring the Foglight Agent Manager on UNIX®.
Throughout this , “the agent” is used as a placeholder for any Foglight agent that encounters these issues.
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