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Admin-Generated mode: when a DR Series system CLI or DR Series system GUI request is made by the administrator (and the default reason that is listed is admin-generated). |
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Auto-Generated mode: when a process or service failure is reported, the DR Series system starts collecting system-related information. After it completes the auto-generated collection, it generates a system event. |
When the diagnostics log directory exceeds the maximum storage capacity, any log older than one hour is automatically deleted. The DR Series system GUI lets you download and save diagnostics log files to other systems on your network. The DR Series system also maintains a separate archive logs directory that collects other system-related information, and these archive logs are also automatically deleted when they exceed a maximum capacity. When you generate a diagnostics log file bundle, it contains all of the DR Series system information that you need when contacting Technical Support for technical assistance. The diagnostics log file bundle collects the same type of hardware, storage, and operating system information that is collected when using the Dell System E-Support Tool (DSET) and the DR Series system CLI commands (diagnostics --collect --dset). When a diagnostics log file bundle is generated, this process also collects all the previous auto-generated diagnostics and deletes them from the system.
The Diagnostics service collection process observes the following guidelines:
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To generate a diagnostics log file bundle for your system, complete the following steps:
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To download an existing diagnostics log file, complete the following steps:
To delete an existing diagnostics log file from the Diagnostics summary table on the Diagnostics page, complete the following:
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Click OK to delete the selected diagnostics log file (or click Cancel to display the Diagnostics page). |
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