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DR Series DR4300e - Owner's Manual

DR4300e system overview Technical specifications Initial system setup and configuration Pre-operating system management applications
Options to manage the pre-operating system applications System Setup Dell Lifecycle Controller Boot Manager PXE boot
Installing and removing system components
Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional) System cover Cooling shroud Cooling fans Cooling-fan assembly System memory Processors and heat sinks PCIe card holder Cable retention bracket Integrated storage controller card Expansion cards and expansion card riser Internal dual SD module (optional) Network daughter card Internal USB memory key (optional) System battery Power supply units (PSU) System board Trusted Platform Module Hard drives Hard drive backplane SD vFlash card (optional) Control panel assembly
Using system diagnostics Jumpers and connectors Troubleshooting your system

Restoring the Service Tag by using the Easy Restore feature

The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is automatically backed up in a backup flash device. If BIOS detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to restore the backup information.

1.
Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2.
Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system configuration data.
3.
Perform one of the following steps:
◦
Press Y to restore the system configuration data.
◦
Press N to use the default configuration settings.
After the restore process is complete, the system restarts.

Trusted Platform Module

Installing the Trusted Platform Module
Initializing the TPM for BitLocker users
Initializing the TPM for TXT users

Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is produced, it can perform the platform authentication.

* 
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
* 
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified service technicians.

Installing the Trusted Platform Module

* 
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
* 
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. Once the TPM is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
1.
Follow the safety guidelines listed in the Safety instructions section.
2.
Follow the procedure listed in the Before working inside your system section.
1.
Locate the TPM connector on the system board.
* 
NOTE: To locate the TPM connector on the system board, see the System board connectors section.
2.
Align the edge connectors on the TPM with the slot on the TPM connector.
3.
Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
4.
Press the plastic rivet until the rivet snaps into place.
Figure 63. Installing the TPM

This image shows removing and installing the Trusted Platform Module.

a.
rivet slot on the system board
b.
plastic rivet
c.
TPM
d.
TPM connector
1.
Install the system board.
2.
Follow the procedure listed in the After working inside your system section.
Related tasks 
Before working inside your system
Installing the system board
After working inside your system
Related references 
Safety instructions
System board jumpers and connectors

Initializing the TPM for BitLocker users

1.
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
The TPM Status changes to Enabled, Activated.
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