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Rapid Recovery 6.9 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

About Rapid Recovery reports

You can generate these reports from the Rapid Recovery Core Console. Other reports are also expected to be available from the QorePortal.

The reports available from the Core Console are described in the following table.

Table 107: Rapid Recovery reports
Report type Description

Job report

Provides a basic report on the status of successful jobs, failed jobs, and jobs with errors. Failed jobs can be further viewed in a Failure report.

  • By default, the report time range is for the last 31 days. This can be customized.
  • When run from the Core, this report can specify details for one or more Cores. By default, this set of information includes jobs for all machines — database servers, protected machines, replicated machines, and recovery point-only machines — in the specified Cores. In the report parameters, you can customize the report. Use the filters to select or exclude some machines. You can also select or exclude jobs that are machine independent, in which case the report shows status for Core jobs only.

For more information on this report type, see Understanding the Job report.

Job summary report

Provides a more detailed report on the status of successful jobs, failed jobs, and jobs with errors, showing a separate line in the report for each job type, allowing better diagnosis of potential issues.

  • By default, the report time range is for the last 31 days. This can be customized.
  • Unlike the Job report, this report does not offer a selection of Cores as a parameter.
  • By default, this set of information includes jobs for all machines — database servers, protected machines, replicated machines, and recovery point-only machines — and jobs that are machine dependent, by job type. You can customize the report. Use the filters to select or exclude some machines. You can also select or exclude jobs that are machine independent.
  • When run from the perspective of a protected machine from the Core Console, the resulting report displays the status for jobs only for that protected machine.

For more information on this report type, see Understanding the Job Summary report.

Failure report

Provides information on failed Core jobs for the specified criteria. This report can include protected machine details or exclude them. Like the Job report, this report can also be run only from a protected machine selected in the Core. The resulting report displays detail about failed jobs only for the selected protected machine.

For more information on this report type, see Understanding the Failure report.

Summary report

Provides summary information. By default, this set of information includes jobs for all machines—every protected machine, replicated machine and recovery point-only machine in the specified Cores. In the report parameters, you can customize the report. Use the filters to select or exclude some machines. You can also select or exclude jobs that are machine independent, in which case the report shows status for Core jobs only.

This report is not available from the perspective of any single protected machine. The categories of information in this report include Core, license, and repository. The information is displayed in list, chart, and table form

For more information on this report type, see Understanding the Summary report.

Repository report

This report type provides you with a report of all repositories on the selected Core or Cores. You can also select any single repository available to the Core. This report is only from the perspective of the Core.

For more information on this report type, see Understanding the Repository report.

Classic summary report

This report provides a summary view of job statistics success, repository summaries by GB, snapshots success, repository usage trends, and a summary of protected machines on your Core. Report parameters include date range and the relevant Core.

For more information on this report type, see Understanding the Classic Summary report.

Scheduled report

You can also schedule any of these reports from the Core Console. Scheduling a report causes the report you specify to generate repeatedly on the schedule you define.

Optionally, you can establish email notifications each time a report is generated. For more information about scheduling, modifying, pausing, or deleting reports, see Managing scheduled reports from the Core Console.

Based on the report type and the parameters that you select, you can generate a report on one or more Rapid Recovery Cores or for one or more protected machines.

Generating a report from the Core Console

You can generate reports on demand from the Core Console. The following rules apply:

  • All Rapid Recovery reports can be generated from the perspective of the Core.
  • Additionally, two job types (the Job report and the Failure report) can be generated from the perspective of a protected machine. For such reports, data is generated only pertaining to the selected machine.
  • Failure reports contain data only if jobs on the selected Cores (or protected machines) have failed.

The method for generating on-demand reports is similar, whether the report is generated from the focus of the Core, or whether it is generated from the perspective of a protected machine. However, navigation differs slightly.

Generating a Core report on demand

As described in the topic About Rapid Recovery reports, you can generate the full range of available reports from the Core Console.

Complete the steps in the following procedure to generate a report from the perspective of the Rapid Recovery Core.

  1. Navigate to the Rapid Recovery Core Console.
  2. From the icon bar, click [More] (More), and then select [More] Reports.

    The Job Report page appears. To the right of the report name in the page title, a downward-facing arrow appears, from which you could select another report type.

    If you want to generate a Job report, proceed to step 6 to begin specifying your report criteria.

  3. To choose another report type, click the arrow to the right of the report name to see a menu of available reports.
  4. For defining scheduled reports, see Scheduling a report.
  5. To generate a Repository report only, skip to step 11.
  6. For a Job, Job Summary, Failure, or Summary report, from the Date Range drop-down menu, select a date range.

    If you do not choose a date range, the default option (Last 31 days) is used. You can choose from the options in the following table.

    Option Description
    Last 24 hours Reports activity for the last day, relative to the time you generate the report.
    Last 7 days Reports activity for the last week, relative to the time you generate the report.
    Last 31 days Reports activity for the last 31 days, relative to the time you generate the report.
    Last 90 days Reports activity for the last 90 days, relative to the time you generate the report.
    Last 365 days Reports activity for the last year, relative to the time you generate the report.
    All Time This time period spans the lifetime of the Core.
    Custom This time period requires you to further specify start and end dates.
    Month to date Reports activity from the first day of the current calendar month to the date you generate the report.
    Year to date Reports activity from the first day of the current calendar year to the date you generate the report.

    NOTE: In all cases, no report data is available before the Core software was deployed, or from before machines were protected on the Core.

  7. For a Job or Failure report, from the Target Cores drop-down menu, select the appropriate Core or Cores for which you want to generate a report.

    The default selection includes all available Cores.

  8. From the Protected Machines drop-down menu, select the machine or machines for which you want to generate the report.

    By default, this set of information includes jobs for all machines—every protected machine, replicated machine and recovery point-only machine in the specified Cores. In the report parameters, you can customize the report. Use the filters to select or exclude some machines. You can also select or exclude jobs that are machine independent, in which case the report shows status for Core jobs only.

    You can choose from:

    Option Description

    Select all

    This option selects all protected machines protected on this Core.

    NOTE: You can select all machines, and then clear some of the selections to specify a subset of all machines.

    Machine independent

    Select this option to generate a report which includes jobs from a Core perspective. Job types such as creating or deleting a repository, or creating a boot CD, are not associated with a specific machine. If deploying the Agent software to a machine that is not yet protected, this job type is also considered machine independent. These jobs do not list a protected machine in the Protected Machine column of the resulting report.

    In contrast, if you deploy the Agent software to a machine that is already protected in the Core, the protected machine name is included in the report. It is not considered machine independent.

    Protected machines

    This option lists the machines protected on this Core. You can select them all, or a subset of the protected machines.

    Recovery points only

    This option lists machines that were once protected, but still have recovery points saved in the repository.

    [Source cores]

    If your Core is a target Core, and replicates recovery points for any machines protected on a source Core, then the name of that source Core appears (in all uppercase letters). This option lists all machines protected on that source Core. You can select all machines replicated in this target Core, or you can select a subset of them.

    [Custom groups]

    If you have any custom groups created on this Core, the name of each custom group appears as an option. Each object in that custom group appears. You can select all objects in the group, or a subset of them.

  9. If generating a Summary report, skip to step 12.
  10. For a Job, Job Summary, or Failure report, from the Job Types drop-down menu, select the appropriate job types.

    By default, this set of information includes all jobs for the selected protected machines. In the report parameters, you can customize the report. Use the filters to select or exclude every job in the Main Jobs category, and every job in the Other Jobs category. Or you can expand each of these categories when defining job parameters, and select only the job types from either category that you want to appear in the report. Click the checkbox for any job type to select or clear that type. You can select some or all jobs from either category.

    You can choose from the following other job types:

  11. For a Repository report, from the Repositories menu, select the repository or repositories that you want included in the report.

    The default selection includes all available repositories.

  12. Click Preview to generate the report with the specified criteria.

    If the report criteria you selected is not found, the report still generates, but the report contains an empty row. For example, if there are no errors, the contents of the Error column are null in the report.

  13. Do one of the following:
    • View the generated report online.
    • Update the report dynamically by changing any of the criteria; then click Preview again.
    • Use the Reports menu to select an export format (including the default format, PDF) and click [Export] to export the report. For more information about the Reports menu, see Using the Reports menu.
    • Use the Reports toolbar to view, manipulate, or print the report. For more information about the Reports toolbar, see Using the Reports toolbar.

Generating a protected machine report on demand

You can generate a Job report or a Failure report for any protected machine on demand.

NOTE: Scheduled reports at the machine level are not supported.

Complete the steps in the following procedure to generate a report for a protected machine.

  1. Navigate to the Rapid Recovery Core Console.
  2. From the Protected Machines menu, click the protected machine for which you want to see a report.

    The Summary page for the selected protected machine appears.

  3. At the top of the page, from the menu options next to the protected machine name, click the downward-facing arrow next to Reports, and then select a report type.
    • If you want to generate a report on all jobs pertaining to this protected machine, including failed jobs, click Job Report, and begin specifying your report criteria.
    • If you want to generate a list of failed jobs only pertaining to this protected machine, click Failure Report, and begin specifying your report criteria.
  4. For a Job or Failure report, from the Date Range drop-down menu, select a date range.

    If you do not choose a date range, the default option (Last 31 days) is used. You can choose from the options in the following table.

    Option Description
    Last 24 hours Reports activity for the last day, relative to the time you generate the report.
    Last 7 days Reports activity for the last week, relative to the time you generate the report.
    Last 31 days Reports activity for the last 31 days, relative to the time you generate the report.
    Last 90 days Reports activity for the last 90 days, relative to the time you generate the report.
    Last 365 days Reports activity for the last year, relative to the time you generate the report.
    All Time This time period spans the lifetime of the Core.
    Custom This time period requires you to further specify start and end dates.
    Month to date Reports activity from the first day of the current calendar month to the date you generate the report.
    Year to date Reports activity from the first day of the current calendar year to the date you generate the report.

    NOTE: In all cases, no report data is available before the Core software was deployed, or from before machines were protected on the Core.

  5. From the Job Types drop-down menu, select the appropriate job types.

    By default, this set of information includes all jobs for the selected protected machines. In the report parameters, you can customize the report.

    • Use the filters to select or exclude every job in the Main Jobs category, and every job in the Other Jobs category.
    • Or you can expand the Main Jobs and Other Jobs categories, respectively, and select only the desired job types for that category that you want to appear in the report. Click the check box for any job type to select or clear that type. You can select some or all jobs from either category.
  6. Click Preview to generate the report with the specified criteria.

    If the report criteria you selected is not found, the report still generates, but the report contains an empty row. For example, if there are no errors, the contents of the Error column are null in the report.

  7. Do one of the following:
    • View the generated report online.
    • Update the report dynamically by changing any of the criteria; then click Preview again.
    • Use the Reports menu to select an export format and export the report. For more information about the Reports menu, see Using the Reports menu.
    • Use the Reports toolbar to view, manipulate, or print the report. For more information about the Reports toolbar, see Using the Reports toolbar.
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