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Rapid Recovery 6.9 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Configuring SNMP settings

Use the SNMP settings to control communication, such as alerts, between the Rapid Recovery Core and an SNMP browser. Available settings include the incoming and outgoing SNMP ports, trap receiver port, and the host name for the trap receiver.

NOTE: Rapid Recovery builds prior to release 6.1 do not include the ability to change the Community string setting. Release 6.4 and later have the option to specify an outgoing SNMP port.

Use this procedure to configure SNMP settings for the Core.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings] (Settings), and then do one of the following:
    • From the list of Core settings on the left side of the Settings page, click SNMP Configuration.
    • Scroll down on the right side of the Settings page until you can see the SNMP Configuration heading.

    The SNMP Configuration settings are displayed.

  3. Modify the SNMP settings as described in the following table.
    Table 34: SNMP connection settings information
    Text Box Description

    Handle incoming request

    To let the Core recognize incoming SNMP protocols, select this option. To block incoming SNMP protocols, clear the option.

    NOTE: Selecting the option to handle incoming requests lets you edit the community string setting.

    Community string

    Enter a name for the community.

    NOTE: You can only change this setting if the Handle incoming request setting is set to Yes.

    Incoming port

    Enter a port number for the SNMP connection.

    NOTE: The default setting is 8161.

    Outgoing port

    Optionally, enter a port number for the outgoing SNMP connection.

    NOTE: If not explicitly set, Rapid Recovery Core chooses the most appropriate port.

    Send traps

    To allow alerts (traps) to be sent using the SNMP protocol, select this option. To block alerts, clear the option.

    Trap receiver port

    Enter a port number for the incoming alert.

    The default setting is 162.

    Trap receiver host name

    Enter a host name for the SNMP connection.

    NOTE: The default host name is localhost.

  4. For each setting, when satisfied with your changes, click [Check mark] to save the change and exit edit mode, or click [Cancel] to exit edit mode without saving.

Downloading the SNMP MIB file

The Simple Network Management Protocol is used to monitor devices on a network for conditions that require attention. When the Rapid Recovery Core is set as an SNMP agent, the Core report information such as alerts, repository status, and protected machines. This information can be read by an SNMP host using a standalone application called an SNMP browser.

Data objects managed by SNMP agents are organized into a Management Information Base (MIB) file that contains Object Identifiers (OIDs). Each OID identifies a variable that can be read or set using SNMP.

You can download a MIB file from the Rapid Recovery Core. This file, named quest-rapid-recovery-core.mib, can then be read by an SNMP browser in a more user-friendly fashion than data it receives directly from the Core.

Use this procedure to download the SNMP MIB file from the Rapid Recovery Core.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [More] (More) and then click Downloads.

    The Downloads page appears.

  3. Scroll down to the Other Files pane.
  4. To download the MIB file, click the SNMP MIB file download link.

    The SNMP Configuration settings appear.

  5. In the Opening quest-rapid-recovery-core.mib dialog box, do one of the following:
    • To open the log file, select Open with, then select an SNMP browser application for viewing the text-based MIB file, and finally click OK.

      The MIB file opens in the selected application.

    • To save the file locally, select Save File and click OK.

Configuring vSphere settings

VMware vSphere is a suite of virtualization software, from which you can manage ESXi or vCenter Server virtual machines. If using vSphere, you no longer need to load the Rapid Recovery Agentsoftware onto individual VMs to protect them. This is called the agentless protection feature, which applies only to virtual machines.

Use this procedure to configure vSphere settings for the Core.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings] (Settings), and then do one of the following:
    • From the list of Core settings on the left side of the Settings page, click vSphere.
    • Scroll down on the right side of the Settings page until you can see the vSphere heading.
  3. Modify the vSphere settings as described in the following table.
    Table 35: vSphere Core settings information
    UI Element UI Type Description

    Connection lifetime

    Spin box

    Establishes duration of time before a timeout for the connection with the ESXi server. Uses HH:MM:SS format.

    NOTE: The default setting is 00:10:00 or ten minutes.

    Maximum simultaneous consolidations

    Text field

    Sets the maximum number of simultaneous consolidations for protected virtual machines.

    NOTE: The default setting is 0.

    Maximum retries

    Text field

    Sets the maximum number of attempts for connection to a virtual disk or read and write operations before a timeout.

    NOTE: The default setting is 10.

    Allow parallel restore

    Boolean (check box)

    When this option is checked, enables parallel restore for an agentless virtual machine.

    When this option is cleared, this function is disabled.

    NOTE: The default setting is No (cleared).

  4. For each setting, when satisfied with your changes, click [Save] to save the change and exit edit mode, or click [Cancel] to exit edit mode without saving.

Managing VMware proxy settings

The VMware proxy settings are intended for protected VMware ESXi machines that require Virtual Disk Development Kit (VDDK) APIs to access the VMware disk storage. Rapid Recovery addresses this access and possible timeouts associated with it by using a process called the VMware proxy. This service is automatically installed with the Rapid Recovery Core and only runs when it is needed. The Core Settings page lets you adjust the service timeout settings as you see appropriate.
  1. On the icon bar of the Rapid Recovery Core Console, click [Settings] (Settings), and then do one of the following:
    • From the list of Core settings on the left side of the Settings page, click VMware Proxy.
    • Scroll down on the right side of the Settings page until you can see the VMware Proxy heading.
  2. Under VMware Proxy, modify the timeout settings described in the following table.
    Table 36: VMware proxy settings information
    UI Element Description

    Connection timeout

    The maximum amount of time that should pass before the VMware proxy should stop trying to connect to the VMware disk storage, designated by hh:mm:ss.

    NOTE: The default setting is 5 minutes (00:05:00).

    Read/Write timeout

    The maximum amount of time that should pass before the VMware proxy should stop trying to read or write to the VMware disk storage, designated by hh:mm:ss.

    NOTE: The default setting is 5 minutes (00:05:00).

    Start service timeout

    The maximum amount of time that should pass before Rapid Recovery should stop trying to start the VMware proxy service, designated by hh:mm:ss.

    NOTE: The default setting is 1 minute (00:01:00).

    Stop service timeout

    The maximum amount of time that should pass before Rapid Recovery should stop trying to stop the VMware proxy service, designated by hh:mm:ss.

    NOTE: The default setting is 1 minute (00:01:00).

  3. For each setting, when satisfied with your changes, click the check mark to save the change and exit edit mode, or click X to exit edit mode without saving.
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