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Archive Manager 5.9.6 - Installation and Configuration Guide for GroupWise

Deployment considerations for GroupWise System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types Appendix B: Process overview checklist

Prerequisites for servers running GroupWise Services

Novell clients:

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Client for Open Enterprise Server 2 SP4
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Novell Client 2 SP4 for Windows Server 2008 R2 & 2012
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Novell Client 2 SP3 for Windows Server 2008 R2 & 2012
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Novell Client 2 SP2 for Windows Server 2008 & 2008 R2
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Novell Client 2 SP1 for Windows Server 2008 R2
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Novell Client 2 SP1 for Windows Server 2008

GroupWise clients:

The client version must match the server version. For example, if you are using GroupWise Server 2012, you must use GroupWise Client 12.0.0.

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18.1.x
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18.0.x
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14.2.x
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14.0.x
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12.0.x

GroupWise Store Manager (GSM):

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Outlook MAPI and SQL Native Client are required for any GSM installation, and for TNEF. TNEF allows messages from Exchange-based mail systems to be processed with rich content, such as meeting invites.
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It is recommended that the GroupWise Store Manager (GSM) run under a separate account than all of the other Archive Manager services.
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NOTE: Archive Manager is not certified for use with clustered GroupWise host systems configured for parallel processing, load balancing, or fault tolerance.
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NOTE: File read, write and execute permissions are required for access to the wpdomain.db file and other associated files and folders.
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NOTE: Supervisor-level permission is required for the Novell tree.

Prerequisites for servers running Archive Manager services

Any prerequisites that are required for installation are installed automatically when you run the Archive Manager Setup Wizard to install Archive Manager. If you want to install the prerequisites software prior to running the installer, see the requirements below.

Requires:

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Microsoft .NET Framework 3.5 SP1 must be pre-installed (before running the installer).
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Supported Archive Manager Server Operating System version. Please verify that your mail system requirements are supported on the desired operating system.
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Visual C++ 2012 Redistributable for Visual Studio 2012 Update 4: vcredist_x86.exe
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Visual C++ 2010 SP1 Redistributable Package: vcredist_x86.exe
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Microsoft .NET Framework 4.5.2.
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SQL Native Client (sqlncli.msi). SQL Native Client 2005 or above is required.
Enabling text-string searches and indexing of file attachments
You must install IFilters for the file types you want to search and index:
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Microsoft offers a free pack of IFilters for its Office 2010 file types at http://www.microsoft.com/en-us/download/details.aspx?id=17062, (link current as of this release). SP2 can be applied via Windows Update or downloaded at http://support.microsoft.com/kb/2687447. This Filter Pack includes IFilters for the following formats: .docx, .docm, .pptx, .pptm, .xlsx, .xlsm, .xlsb, .zip, .one, .vdx, .vsd, .vss, .vst, .vdx, .vsx, and .vtx.
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IFilters for earlier-version Office file extensions (.doc, .rtf, .xls, .ppt, etc.), and for .txt, .htm and .html files, are installed with Microsoft Windows, and so should already reside on the Archive Manager server. You can verify their installation, and track and manage your IFilters generally, with a third-party IFilter browser; several are available at little or no cost from independent vendors.
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Adobe bundles a copy of its PDF 32-bit iFilter with free Adobe Reader 11 software, and offers a free PDF iFilter 64 11.0.1 as a separate download. It is recommended that you use Adobe version 11 PDF IFilters, or FoxIt IFilters.
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The Sumatra PDF Viewer includes a PDF iFilter that can be used as an alternative to the Adoble iFilter. For more information, see Quest Knowledge Base Solution 146890.
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Installing Adobe Reader X uninstalls PDF iFilters, which then need to be reinstalled. For additional information, see www.adobe.com.

Prerequisites for servers running Archive Manager websites

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Microsoft Internet Information Services (IIS) version 10, 8.5, 8.0, 7.5 or 7.0.
Certain role services are required to be manually selected and installed on the web server in order for the Archive Manager Website to run correctly. These roles include: Common HTTP Features; Static Content ; ASP.net; ASP; Basic Authentication; Windows Authentication; IIS Management Tools and Scripts; and IIS Management Console.
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Microsoft ASP.NET (component of Windows, any supported Windows version).

The API web service endpoint can be configured to use Windows Authentication or Anonymous Authentication. When using Anonymous Authentication, the web service application performs security checks and authenticates the client using Basic Authentication (plain text user password authentication). When using Windows Authentication, IIS handles the authentication and provides the web service application with a confirmation of the authentication attempt.

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NOTE: Please do not change the authentication mode to Windows Authentication in a pure Office 365 environment because no on-premises Windows logins will be archived by Archive Manager in the scenario.

Attachment store types

Some attachment store types are deprecated in Archive Manager for new installations. Existing customers on deprecated file storage types are fully supported and will continue to be supported until a migration plan is in place and a migration tool is available to move to a new storage type.

 
Table 1. External storage types
External Storage Type
Supported

File System

Supported.

NetApp SnapLock7.2.4

Supported.

EMC Centera 4.2.1, 4.2, 4.1, 4.0, 3.1.4, or EMC Atmos 2.0

Supported.

Caringo CAStor 6.5.4

Supported.

Hedvig Distributed Storage Platform Version 3.7.1

Supported.

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