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Enterprise Reporter 3.5.1 - Configuration Manager User Guide

Product Overview Configuring the Configuration Manager
Starting the Configuration Manager Finding answers and getting help Overview of Enterprise Reporter Communications and Credentials Required Using the Credential Manager Setting Up Your First Collection Computers (Nodes) Modifying Your Deployment Configuring Global Settings Customizing the Configuration Manager View
Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery (Name) Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your on-premises discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your cloud discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Viewing Errors and Error Suppressions

When there are errors during the discovery, a red indicator appears beside the discovery and a check mark indicates if any error suppression rules have been defined for that discovery. If you drill into a task view, you can identify the exact task that caused the error. Then, for that task, you can view a list of errors, which explains what was happening at the time of the error, and the problem that was encountered. If you are searching for a specific error, you can filter the errors to help narrow your search. You can also save the errors for a task to a file.

 
* 
NOTE: If you have used alternate credentials on a discovery, and your resolution task fails, ensure that you have administrator rights on all node host computer in the assigned cluster.
 
* 
NOTE: Microsoft 365 discoveries support both Multi-Factor Authentication enabled and disabled credentials. However, using Multi-Factor Authentication enabled credentials on Microsoft 365 discoveries can result in an incomplete collection that omits one or more objects and attributes. For more information, see Multi-Factor Authentication Discovery Credential Limitations .
 
To view the errors and error suppressions for a task
1
Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
Tasks with a red indicator have errors and display the number of errors as a link in the Errors column.
2
Select a task with errors.
3
Click the link in the Errors column.
- OR -
In the bottom pane, click View Errors in the red status bar.
4
Optionally, expand the Suppressions section at the bottom of the Error window to see all error suppression rules that have been applied.
To sort a column
•
Click the up arrow to sort in descending alphabetical order (Z to A).
•
Click the down arrow to sort in ascending alphabetical order (A to Z).
To filter a column
•
Click the filter icon in a column heading to display a list of every entry in that column and select a value on which to filter.
•
(Blanks) displays rows with a blank entry in that column.
•
(Non-blanks) displays rows with an entry.
•
(Custom) opens a Custom AutoFilter where you can create a custom filter.
- OR -
If an empty row is displayed under the column headers, enter text in each column of this row to perform an exact-match search to narrow the results.
To clear a filter
•
With a filter selected for a particular column, click the filter icon in that column heading and choose (All).
To save the errors for a task to a file
1
When viewing the errors and error suppressions for a task, click Save.
2
Navigate to the location in which to save the file.
3
Review and optionally change the File name.
4
Select the Save as type.
5
Click Save.
6
Click Yes to open the file.

Suppressing Discovery Errors

Recurring or known errors can be suppressed so that they are not shown for future runs of a discovery thus highlighting any remaining errors for review. Suppression rules can be defined by selecting an existing discovery error and by adding customized filtering based on object name, object type, message, or problem. Errors matching suppression rules will be excluded from the Enterprise Reporter database the next time the discovery runs. Should a suppression rule require changes, the rule can be deleted and recreated at any time.

To add a suppression rule
1
Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
Tasks with a red indicator have errors and display the number of errors as a link in the Errors column.
2
Select a task with errors.
3
Click the link in the Errors column.
- OR -
In the bottom pane, click View Errors in the red status bar.
4
Select an error to use as the basis of a new error suppression rule and click Add Suppression.
5
Define the error suppression rule by selecting the appropriate filtering options.
6
Click OK.
To delete a suppression rule
1
Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
Tasks with a red indicator have errors and display the number of errors as a link in the Errors column.
2
Select a task with errors.
3
Click the link in the Errors column.
- OR -
In the bottom pane, click View Errors in the red status bar.
4
Expand the Suppressions section at the bottom of the Error window to see all error suppression rules that have been applied.
5
Select the rule to be removed and click Delete Suppression.

Viewing Statistics

Statistics provide information about what was collected during the discovery. Statistics are displayed once all information for that discovery is collected. When the discovery is complete, a full listing of the objects found and a summary of the database changes appears.

Only items that have changed since the last time the discovery ran are updated in the Enterprise Reporter database. This keeps your database up-to-date, while enhancing performance. You can see how many items were updated by examining Total Added, Total Changed and Total Deleted. If you see that objects were discovered but not updated, this means that they have been previously added to the database.

* 
NOTE: When processing the ACEs in a discovery, only unique ACEs are processed. For example, if 20 ACEs are discovered across all objects, but 10 of those ACEs are identical, only one copy of that ACE is actually added to the database.
To view the statistics for a task
1
Display the tasks for an active or finished discovery.
2
In the bottom pane of the view, click the Statistics tab.

Viewing a Cluster's Queue

Viewing a Cluster’s Queue

Each cluster maintains a queue for currently running discoveries. You can see the queue for a cluster whenever you have a processing discovery. The queue is a live view, so only discoveries that are currently processing or waiting to be processed are shown. As discoveries finish processing, they disappear from the queue.

For each discovery being processed, the queue shows the current status, and the number of errors encountered to date during the collection. You can drill into a discovery and see the status of individual tasks. You can also cancel a running discovery. For more information, see Canceling a Task or Discovery .

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NOTE: If a discovery is in a cluster’s queue, but not yet processing (in a Pending state) it means that the node is already processing the optimal number of tasks based on CPU load or it has reached its maximum allowable concurrent tasks. If you find that you often have discoveries queued, check that all nodes are set to optimize performance, or consider adding another node. For more information, see Improving the Performance of Your Discoveries .
To view the queue for a cluster
1
Click Manage Discoveries.
2
Select the discovery or cluster.
3
On the task bar, click View Queue.
If there are no discoveries being processed, the queue is empty.
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