Perform the next steps for each domain controller from which you could not successfully collect data in Step 1: Use Diagnostic Data Collector to automatically gather data.
Create a temporary folder on the local disk of the target domain controller.
Copy Collectdcdata.cmd from the Recovery Manager for Active Directory installation folder to the folder you created in step 1 of this procedure.
Run the Collectdcdata.cmd file in the location to which you copied it and wait for the script to complete.
The collected diagnostic data is saved to the CollectedData folder created in the location where you ran the Collectdcdata.cmd file.
Rename the CollectedData folder so that its name reflects the name of the domain controller from which you collected data.
Add the folder to the .zip file created in Step 1: Use Diagnostic Data Collector to automatically gather data.
Now you can submit the .zip file to Quest® technical support.
Why do I need to restore deleted users or groups, rather than re-create them?
What’s the difference between an online restore and an authoritative restore?
What’s the difference between the agentless restore method and the agent-based restore method?
Each user account or security group is uniquely identified with a SID (Security ID) and a GUID (Global Unique ID). If a user or group has been deleted, and is then re-created with the same name, the SID and GUID of the newly created user or group will differ from those of the deleted object. As a result, the new user or group loses all permissions, profile settings, and all other settings associated with the old SID and GUID.
When you restore a deleted user or group from a backup, the restored user or group will have the same SID and GUID as the deleted object, and will have all the settings associated with that SID and GUID.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback 利用規約 プライバシー Cookie Preference Center