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KACE Systems Management Appliance 13.2 Common Documents - Notas de versão (13.0)

Problemas resolvidos

Problemas resolvidos

Resolved Service Desk issues
Resolved API issues
Resolved Reporting issues
Resolved Server issues
Resolved KACE Agent issues

Esta seção contém os problemas resolvidos nessa versão:

Resolved Service Desk issues

Resolved Service Desk issues

The following is a list of server issues resolved in this release.

Resolved Service Desk issues

Resolved issue

Issue ID

A new ticket from email could show a blank title and summary.

K1-33146

Ticket did not get created when more than one address was added in the To or CC field using Gmail OAuth.

K1-32862

The ticket title from the email subject field in some cases was encoded twice in UTF-8.

K1-32781

Ticket Reassign To owner ticket counts included closed state tickets .

K1-32750

Ticket List Queue drop-down was empty when user Locale is set to French (France)

K1-32739

When logging in, a blank screen sometimes appeared, requiring a page reload.

K1-32711

Ticket search did not return CC-ed user or submitter's tickets if user was not a valid submitter for the queue.

K1-32699

User downloads approval request ticket Summary field was blank.

K1-32694

Physical to virtual backup migration preserved any physical card network settings.

K1-32692

Tickets made from templates did not always show parent info on the ticket list.

K1-32680

The Patch Schedules list page could be slow to load.

K1-32575

Asset History entries could be missing from configuration.

K1-32554

Updating ticket category field through email failed if category name contained underscore.

K1-32553

Tickets: Commentor not added to CC list when only clicking Save or Apply Changes.

K1-32533

Single quote in ticket title was not displayed correctly in email sent from Ticket Detail page.

K1-32514

Service Desk Reporting: Approver information was not shown on parent process tickets.

K1-32496

Default Custom View caused Submitter Ticket History link to redirect to inaccurate list page results.

K1-32481

Service Desk: Closing ticket on list page with Satisfaction Survey required resulted in an error.

K1-32454

Process approval timeout did not calculate as expected.

K1-32452

Queue email addresses in the To field was copied in the CC list (when using SMTP).

K1-32417

The timestamp on Service Desk announcements were not updating after modification

K1-32237

Updating ticket custom field through email by label name failed if label name contained space and underscore.

K1-31767

* 
NOTA: The Ticket Detail page allows the browser to auto-complete the Title field when creating new tickets, if KB article suggestions are disabled. However, if a password manager is linked to the browser, the browser's auto-complete option is typically disabled.

Resolved API issues

Resolved API issues

The following is a list of API issues resolved in this release.

Resolved API issues

Resolved issue

Issue ID

Get owned queues API returned incorrect queue count.

K1-33322

The appliance API GET /api/inventory/machines/ did not include gateway_ip gateway_ipv6.

K1-32675

Resolved Reporting issues

Resolved Reporting issues

The following is a list of reporting issues resolved in this release.

Resolved Reporting issues

Resolved issue

Issue ID

An SQL error could be seen when generating report from archived ticket list advanced search.

K1-32644

Reporting: Special characters were incorrectly displayed in PDF reports generated in foreign language browser.

K1-32541

Scheduled XLS reported error with The file format and extension of ‘<filename.xls>’ don’t match.

K1-17412

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