Operating system |
Windows operating systems require the Microsoft .NET Framework version 4.6.2 to be installed to run the Rapid Recovery Agent service. The Rapid Recovery Agent software supports 32-bit and 64-bit Windows and Linux operating systems, including the following:
- Microsoft Windows version 10, 111
- Microsoft Windows Server versions 2012, 2012 R2, 20161, 20191,5,, 2022.
- AlmaLinux 8.3 - 8.64, 9
- CentOS Linux 6.4 - 6.103, 7.0 - 7.9, 8.0 - 8.5
- Debian Linux 9, 10, 11
- Oracle Linux 6.4 - 6.103, 7.0 - 7.8, 8.0 - 8.6
- Red Hat Enterprise Linux (RHEL) 6.4- 6.103, 7.0- 7.8, 8.0-8.6, 9
- Rocky Linux 9
- SUSE Linux Enterprise Server (SLES) 11 (SP4 and later)6, 12 (SP3 and later)6, 15 (SP1 and later)6
- Ubuntu Linux 16.04 LTS3, 18.04 LTS, 19.043, 19.103, 20.04 LTS, 20.10, 21.044, 21.10, 22.04, 22.10
1 Requires the ASP .NET 4.6.2. role or feature. When installing or upgrading the Rapid Recovery Agent software, the installer checks for the ASP .NET 4.6.2. role or feature. If required, the installer installs or activates this component and then reboots. 2 Follow guidance in Microsoft KB 3033929. For silent installation, see Microsoft KB 2921916. 3 This operating system has reached end of life, and is therefore no longer tested. Support for this operating system is therefore limited. 4 This operating system distribution was tested only for platform detection, not for functionality. 5 ReFS volumes supported for protection only on most recent update of Windows Server 2019. 6 SUSE Linux Enterprise with the listed service packs are fully supported. Older versions are on limited support. SUSE Linux Enterprise Desktop is supported at the same version level. |
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Additional operating systems are supported for agentless protection only. For more information, see Rapid Snap for Virtual agentless protection.
The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows Server version 2012, 2012 R2, 2016, 2019, and 2022.
The Rapid Recovery Agent software supports the Linux distributions included in this list. Additionally, note the following:
Linux kernel. Rapid Recovery supports Linux kernel versions 2.6.32 and later.
FIle systems and restrictions. Supported file systems include ext2, ext3, ext4, xfs, and BTRFS. The following restrictions apply:
- ext2 is supported only on kernel version 3.6.0 or later.
- BTRFS is supported on Linux operating systems with kernel 3.7 or later. This minimum kernel version is included beginning with Ubuntu 14.04, Debian 8, CentOS/Oracle Linux/RHEL 7, and SLES 12. If the kernel on earlier versions of these OS is upgraded to 3.7 or later, BTRFS is supported.
For more information, see the Rapid Recovery operating system installation and compatibility matrix.
Agents installed on Microsoft Hyper-V Server versions 2012, 2012 R2, 2016 and 2019 operate in the Core edition mode of the relevant Windows Server OS. |
Processor |
Single processor or higher |
Microsoft Exchange Server support |
Rapid Recovery supports Microsoft Exchange Server versions 2013, 2016, and 2019. |
Microsoft SQL Server support |
The following Microsoft SQL Server versions are supported on Windows machines only (no Linux support): 2012, 2014, 2016, 2017, and 2019. |
Microsoft SharePoint Server support |
Microsoft SharePoint versions 2016 and 2019
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NOTE: Support for "SharePoint" refers to fully licensed versions of Microsoft SharePoint Server for the versions listed above. | |
Oracle relational database support |
Rapid Recovery Agent supports the following versions of Oracle relational database management systems (RDBMS):
- Oracle 18c RDBMS u[']/[sing Rapid Recovery 6.4.0 or later on 64-bit servers running Windows Server 2016 only.
- Oracle 12c RDBMS using Rapid Recovery 6.2 or later on 64-bit servers running Windows Server 2016.
Protection of Oracle12c and 18c databases is limited to using Volume Snapshot Service (VSS) in the ARCHIVELOG mode. Agentless protection is not supported.
Oracle Agent-based support includes application awareness. You can perform database integrity checks against our volume images using DBVERIFY (a native Oracle utility). For more information, see "About protecting Oracle database servers" in the Rapid Recovery User Guide. |
Storage |
Direct attached storage, storage area network or network attached storage |
Network |
1 gigabit Ethernet (GbE) minimum
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NOTE: Quest recommends a 10GbE network backbone for robust environments. |
Quest does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Quest recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer. |
Network hardware |
Use network cables with the appropriate rating to obtain the expected bandwidth.
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NOTE: Quest recommends testing your network performance regularly (at least once annually) and adjusting your hardware accordingly. | |
NOTE: This matrix is provided to educate users on compatibility. Quest does not support operating systems that have reached end of life.